Cloud Technical Support Engineer - SQL & Data Solutions

Sigma; San Francisco (CA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Equity

Health benefits

Flexible time off policy

Paid bonding time for new parents

401(k) options

Commuter benefits

Lunch program

Dog-friendly office

Job summary

Sigma is seeking a Technical Support Engineer to join our award-winning team in San Francisco. You will engage with customers, assisting in resolving complex technical issues while collaborating with multiple teams to enhance service performance.

A Bachelor's degree in a related field is required along with relevant technical experience, particularly in SQL. The position offers a competitive base salary between $90k—$115k annually, along with an annual bonus and benefits.

Qualifications

• 2+ years in a technical customer-facing role.
• Strong understanding of SQL and performance troubleshooting.
• Ability to provide clear visualizations and documentation.

Responsibilities

• Assist customers with complex technical issues.
• Collaborate on best practices for performance optimization.
• Participate in automation and process improvement projects.

Skills

Customer-facing technical experience

SQL proficiency

Data modeling

Communication skills

Collaboration skills

Education

Bachelor's degree in Computer Science or related field

Tools

Snowflake

Redshift

BigQuery

GCP

AWS

Job description

Sigma is seeking a Technical Support Engineer to join our award-winning team in San Francisco. You will engage with customers, assisting in resolving complex technical issues while collaborating with multiple teams to enhance service performance.

A Bachelor's degree in a related field is required along with relevant technical experience, particularly in SQL. The position offers a competitive base salary between $90k—$115k annually, along with an annual bonus and benefits.