Cloud Technical Support Engineer - SQL & Data Solutions

Sigma; New York (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Equity

Generous health benefits

Flexible time off policy

Paid bonding time for new parents

Commuter and FSA benefits

Dog-friendly office

Job summary

Sigma is looking for a Technical Support Engineer to join their team in NYC. You will collaborate across Product, Engineering, and Go-to-Market teams to solve complex technical challenges and improve customer experiences.

The ideal candidate should have a Bachelor's degree in a technical field and at least 2 years of relevant experience. This position offers a competitive salary, an annual bonus, and a range of employee benefits.

Qualifications

• 2+ years of experience in a customer-facing technical role.
• SQL proficiency including JOINs and query performance.
• Ability to chart data into logical visualizations.

Responsibilities

• Assist with diagnosis and resolution of complex technical issues.
• Develop best practices and tools for diagnosing issues.
• Collaborate with cross-functional groups to create a first-class experience.

Skills

Customer-facing technical role

SQL proficiency

Data modeling concepts

Excellent verbal and written communication

Education

U.S. Bachelor's degree in Computer Science or related field

Tools

Snowflake

AWS

Job description

Sigma is looking for a Technical Support Engineer to join their team in NYC. You will collaborate across Product, Engineering, and Go-to-Market teams to solve complex technical challenges and improve customer experiences.

The ideal candidate should have a Bachelor's degree in a technical field and at least 2 years of relevant experience. This position offers a competitive salary, an annual bonus, and a range of employee benefits.