Technical Support Engineer: Generator & Power Systems

Deep Sea Electronics Ltd; Davenport (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading electronics firm is seeking a Technical Support Engineer based in Davenport, IA. The role involves providing technical support to customers on a range of electronic control modules, conducting training sessions, preparing technical documentation, and assisting internal teams. Candidates should have knowledge of generator applications and strong communication skills. A qualification in Electrical Engineering is preferred. This is a full-time position offering opportunities for professional development.

Responsibilities

• Provide customers with global technical support via various channels.
• Deliver training sessions on DSE products.
• Test and confirm reported issues from customers.
• Prepare technical documentation including manuals and instructions.
• Proofread technical documents authored by others.
• Guidance to engineering on product features.
• Assist testing and approval of products.

Skills

General generator application and system knowledge

Excellent communication skills

Ability to work independently

Strong team working skills

Recent experience in the generator industry

Relevant experience in a customer-based environment

Education

HNC level in Electrical and Electronic Engineering or equivalent

Job description

A leading electronics firm is seeking a Technical Support Engineer based in Davenport, IA. The role involves providing technical support to customers on a range of electronic control modules, conducting training sessions, preparing technical documentation, and assisting internal teams. Candidates should have knowledge of generator applications and strong communication skills. A qualification in Electrical Engineering is preferred. This is a full-time position offering opportunities for professional development.