Technical Support Consultant

Ask IT consulting; Chesterfield Court House (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

ASKITC in Chesterfield, VA is seeking a Technical Support Consultant to analyze, plan, install and maintain PC hardware and software while assisting customers.

The ideal candidate has advanced Windows XP/7 and MS Office support, basic networking (DHCP/DNS/AD) and experience with remote and on-site help.

Responsibilities include hardware upgrades, moving equipment, and completing projects independently or in a team. Join a global staffing and technology solutions firm.

Qualifications

• Analyze, plan, design, install and maintain PC hardware and software and provide technical information to customers.
• Advanced Windows XP/7 support and MS Office 2003+ support.
• Knowledge of DHCP, DNS, Active Directory and print servers; basic security principles.

Responsibilities

• Support users on-site and remotely.
• Perform hardware upgrades (disk, memory, etc.) and move workstations/monitors as needed.
• Adapt to changing workload and complete projects independently or with a team.

Skills

PC hardware troubleshooting

Windows XP/7 support

MS Office 2003+

Networking basics

Remote & on-site support

Hardware upgrades/moves

Tools

Active Directory

Print servers

DHCP/DNS

Job description

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings forTechnical Support Consultant for one of our client at Chesterfield, VA

Job Description

About The Role:

• Able to analyze, plan, design, install and maintain PC hardware and software as well as provide technical information and assistance to customers.
• An ideal candidate will have advanced level skill at supporting Microsoft Windows XP and Windows 7 operating systems; advanced level skill at supporting Microsoft Office 2003 and above; a working level knowledge of standard networking services such as DHCP, DNS, Active Directory and print servers; Understanding of basic security principles; Ability to support users both on site and remotely; Ability to perform hardware upgrades (disk, memory, network, video, etc.); Ability to physically move workstations and monitors; Ability to adapt to constantly changing workload with multiple levels of priority; Ability to complete assigned projects independently and within a team environment.

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