Windows & Linux Systems Support Specialist

Ask IT consulting; Village of Menands (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Ask IT Consulting Inc. in Menands, NY seeks an IT support professional for a 12-month term to troubleshoot hardware and software issues, provide end user support, and document technical procedures.

The role requires strong communication with users and stakeholders and the ability to interpret system and network logs on Windows and Linux. Candidates should have a Bachelor's degree or greater in computer science, computer engineering, information technology or public health.

Qualifications

• Experience troubleshooting hardware and software issues.
• Experience providing end user support with software applications.
• Experience communicating with users, stakeholders and business analysts to determine business needs.
• Experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams.
• Experience interpreting system level, application level and network access logs for Windows and Linux based systems.
• Experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior.
• Experience maintaining quality controls and procedures.
• Experience in developing and maintaining information technology technical documentation for end user support.
• Bachelor's degree or greater in computer science, computer engineering, information technology or public health.

Education

Bachelor's degree or greater in computer science, computer engineering, information technology or public health

Job description

Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owned enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations.

Qualifications

Duration- 12 Months

Location- Menands, NY

Candidates should have at least 36 months (3 Years) experience, and at least one of the following should apply

1. Experience troubleshooting hardware and software issues

2. Experience providing end user support with software applications

3. Experience communicating with users, stakeholders and business analysts to determine business needs

4. Experience preparing various technical documents like user reference documents, process flow diagrams and database schema diagrams

5. Experience interpreting system level, application level and network access logs for Windows and Linux based systems

6. Experience with Windows and Linux administrative tasks such as start-stop services and updating property and configuration files to modify software behavior

8. Experience maintaining quality controls and procedures

9. Experience in developing and maintaining information technology technical documentation for end user support.

10. Bachelor’s degree or greater in computer science, computer engineering, information technology or public health

Additional Information

If you are interested in finding out more about opportunities near you, if you are in need of a staffing firm such as ours, or if you just have a question regarding your resume and career path, please email me at janeaskitc.com

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