Technical Support Analyst I - Automation & Systems

Shamrock Trading Corp.

Charlotte (NC)

On-site

USD 50,000 - 65,000

Full time

14 days+
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Job summary

Shamrock Trading Corporation in Charlotte, NC seeks a Technical Support Analyst I to deliver world-class IT support for internal and external users. This role focuses on reliable systems, proactive automation, and strong customer service across teams to keep operations running smoothly.

Ideal candidates have 1+ years in technical desktop support, strong troubleshooting ability, and a passion for learning new technologies within a fast‑growing organization.

Qualifications

  • BA/BS in a technical field or evidence of exceptional ability.

Responsibilities

  • Provide world‑class system and application support to internal and external customers.

Skills

Troubleshooting
Analytical thinking
English communication
Team collaboration
Learning agility

Education

BA/BS in a technical field

Tools

Office 365
Active Directory
Jira

Job description

Shamrock Trading Corporation in Charlotte, NC seeks a Technical Support Analyst I to deliver world-class IT support for internal and external users. This role focuses on reliable systems, proactive automation, and strong customer service across teams to keep operations running smoothly.

Ideal candidates have 1+ years in technical desktop support, strong troubleshooting ability, and a passion for learning new technologies within a fast‑growing organization.

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