Technical Supervisor - 3rd Shift

Sonora Quest; Phoenix (AZ); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Total Rewards package

Night shift support

Job summary

Banner Health in Phoenix, AZ seeks a Laboratory Supervisor to provide general operational supervision under the director/manager. You will organize, direct, and control workflow to improve processes for high-quality, cost-effective lab services.

The role emphasizes Six Sigma/Lean methodologies, staff development, and effective resource management. You will hire, train, and evaluate staff, manage labor within budgets, and ensure accreditation and regulatory compliance.

Qualifications

• Bachelor's degree in a chemical, physical, biological or clinical laboratory science or medical technology is required.
• Four (4) years' training and experience in high-complexity testing in the respective specialty is required.
• Preferred: MLS or Specialty Certification and a Bachelor's in Medical Laboratory Science.

Responsibilities

• Supervises workflow for designated staff, including hiring, training, evaluations, promotions, transfers, and disciplinary actions.
• Leads scheduling and use of labor within budget guidelines and supports cost-reduction efforts.
• Ensures compliance with CAP, CMS, AABB, FDA, CLIA, and OSHA standards for patient care and nursing; maintains accreditation.
• Leads task forces to improve service quality, compliance, and efficiency; develops and monitors performance metrics.
• Facilitates timely and accurate dissemination of information within the organization and to parent partners.

Skills

Leadership

Staff coaching

Performance management

Problem solving

Education

Bachelor's degree in chemical, physical, biological, clinical laboratory science

MLS or Specialty Certification

Job description

Primary City/State: Phoenix, Arizona

Department Name: General Lab-PM's-Ref Lab

Work Shift: Night

Job Category: Lab

Your pay and benefits are important components of your journey at Sonora Quest Laboratories/Laboratory Sciences of Arizona. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management or Sales Incentive Programs as part of your Total Rewards package.

POSITION SUMMARY

This position provides general operational supervision under the direction of the director/manager to assigned personnel. Responsible for organizing, directing and controlling workflow aspects of the section in order to improves processes to provide high quality and cost effective services.

CORE FUNCTIONS

1. Hires, trains and conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers, and disciplinary actions. Provides leadership, coaching, recognition, and staff development. Establishes priorities, workloads, schedules, controls, work procedures and day-to-day problem resolution and trouble shooting utilizing Six Sigma and Lean concepts, tools and methodology in the department
2. Schedules and manages the use of labor and resources within budgetary guidelines. Manages waste reduction and establishes priorities, workloads, controls and work procedures, as well as determines resources needed for expense reduction. Prepares and/or provides input for the department budget.
3. Under the direction of management, ensures area(s) of responsibility are maintained in accreditation with College of American Pathologists (CAP), Centers for Medicare and Medicaid Services (CMS), American Association of Blood Banks (AABB), Food and Drug Administration (FDA) and licensing for Clinical Laboratory Improvement Amendments (CLIA) for patient care and nursing. Also ensures laboratory is compliant with Occupational Safety and Health Administration (OSHA).
4. Participates and may lead task forces to plan, implement, and coordinate activities to maximize service quality, compliance effectiveness and efficiency. Develops and monitors performance matrix to ensure quality patient care.
5. Serves as a resource and communication liaison by facilitating timely and accurate dissemination of information within the organization and to parent partners.

DIRECTLY REPORTING

Provides direct supervision to 10 to 40 technical staff.

MINIMUM QUALIFICATIONS

• Bachelor's Degree in a chemical, physical, biological or clinical laboratory science or medical technology.
• Four (4) years' training and experience in high-complexity testing in the respective specialty.

PREFERRED QUALIFICATIONS

• Bachelor's Degree in Medical Laboratory Science.
• MLS or Specialty Certification.
• One (1) year of supervisory experience.

EEO Statement

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

https://www.bannerhealth.com/careers/eeo