Field Service Technician - Packaging Equipment

Sealed Air; Alexandria, Northern (MN, KY); Hybrid; USD 94,000 - 115,000; Full time

Benefits offered by this job

Company vehicle

Relocation assistance

Company laptop

Company credit card

Field-based role with home office

Job summary

Sealed Air in Alexandria, MN is seeking a Field Service Technician to support customers across Minnesota, North Dakota and South Dakota. The role is field-based with a home office, and the Alexandria area serves as the central location.

You will troubleshoot, repair and maintain packaging equipment, perform preventive maintenance, train customers, and manage a regional territory. Relocation assistance is available for qualified candidates.

Qualifications

• Strong mechanical aptitude and troubleshooting skills.

Responsibilities

• Troubleshoot, repair, and maintain packaging equipment at customer facilities.
• Perform preventive maintenance and equipment inspections.
• Install and commission packaging equipment.
• Train and support customers on operation and maintenance.
• Respond to breakdowns and prioritize service needs.
• Manage a regional territory independently.
• Build customer relationships via site visits.
• Identify upsell and growth opportunities.
• Complete service reports and documentation on time.

Skills

Mechanical aptitude

Electrical troubleshooting

Industrial maintenance

Preventive maintenance

Hand tools

Packaging experience

Customer service

Communication

Relationship building

Upsell opportunities

Self-motivation

Organized

Independent work

Travel readiness

High School Diploma

Valid US Driver's License

Technical training

Education

High School Diploma or equivalent

Technical school training

Job description

Field Service Technician - Packaging Equipment

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. Westrive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2024, Sealed Airgenerated $5.4 billion in revenue and had approximately 16,400 employees distributing products and services to 117 countries/territories around the world. To learn more, visit www.sealedair.com

Position Summary

Join Sealed Air

Sealed Air is seeking a hands-on Field Service Technician to support customers throughout Minnesota, North Dakota, and South Dakota.

This is a field-based position with a home office. When not traveling to customer sites, you'll work remotely from your home office managing your schedule, completing service documentation, and preparing for customer visits. Alexandria, MN serves as the central location for the territory, so the selected candidate must reside in or be willing to relocate to the Alexandria area.

We welcome applicants from outside Alexandria and outside Minnesota who are willing to relocate. Relocation assistance is available for qualified candidates.

If you enjoy troubleshooting equipment, working independently, building customer relationships, and spending most of your time in the field, this could be a great fit.

What We Offer

• Field-based role with a home office
• Company vehicle (personal use allowed)
• Company credit card
• Company laptop
• Company cellphone
• Sales bonus opportunities
• 4 weeks of vacation starting on Day 1
• Competitive compensation package
• Relocation assistance available for qualified candidates relocating to Alexandria, MN

Sealed Air offers a comprehensive benefits package that includes:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Performance-Based IncentivesProfessional Development Opportunities
• Employee Wellness Benefits

Job Description

• Troubleshoot, repair, and maintain packaging equipment at customer facilities
• Perform preventive maintenance and equipment inspections
• Install and commission packaging equipment
• Train and support customers on equipment operation, maintenance, and sanitation
• Respond to customer breakdowns and prioritize urgent service needs
• Manage a regional customer territory independently
• Build strong customer relationships through regular site visits
• Identify product, service, and equipment upgrade opportunities
• Support sales initiatives and new product introductions
• Complete service reports and customer documentation accurately and on time
• Adjust schedules and priorities as customer needs change

Required Qualifications

Technical Skills

• Strong mechanical aptitude
• Basic electrical troubleshooting skills
• Industrial equipment maintenance and troubleshooting experience
• Preventive maintenance experience
• Ability to use common hand and power tools
• Experience with packaging, manufacturing, food processing, or industrial equipment is preferred

Customer Skills

• Professional and customer-friendly attitude
• Comfortable training, supporting, and advising customers
• Strong communication and relationship-building skills
• Ability to identify upsell and growth opportunities within customer accounts

Work Style

• Self-motivated and dependable
• Highly organized
• Able to work independently with minimal supervision
• Comfortable managing a territory and travel schedule

Requirements

• High School Diploma or equivalent
• Valid U.S. Driver's License
• Ability to travel throughout Minnesota, North Dakota, and South Dakota
• Technical school or related training is a plus
• Previous field service, maintenance, manufacturing, packaging, or food processing experience preferred

Ideal Backgrounds

We encourage candidates with experience in any of the following areas to apply:

• Field Service Technician
• Industrial Maintenance Technician
• Maintenance Technician

Salary Range

Total Target Compensation: $94,000 – $115,000 (Base Salary + Bonus Opportunities)

Additional earning potential through:

• Sales incentive bonuses

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

It is our responsibility to leverage what we have to effect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability -it’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success -meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.