Technical Specialist: Customer Tech Support & Repairs

Omaze; Anchorage (AK); On-site; USD 40,000 - 60,000; Full time

Job summary

Omaze is seeking a Technical Specialist in Anchorage, Alaska to provide technical support and troubleshooting for all customers. This role involves generating excitement for Apple’s products and services while ensuring customers are educated about their options.

The ideal candidate will have strong interpersonal skills and be able to work in a fast-paced environment. Join for a rewarding experience where diverse perspectives are valued, and career growth is supported.

Qualifications

• Availability for varied work schedule including nights and weekends.
• Strong technical understanding of Apple products and services.
• Ability to navigate customer service issues with care.

Responsibilities

• Provide technical support and troubleshooting for Apple products.
• Educate customers on repair options and Apple services.
• Contribute to an inclusive environment within the team.

Skills

Technical expertise

Customer service

Troubleshooting

Interpersonal skills

Teamwork

Job description

Omaze is seeking a Technical Specialist in Anchorage, Alaska to provide technical support and troubleshooting for all customers. This role involves generating excitement for Apple’s products and services while ensuring customers are educated about their options.

The ideal candidate will have strong interpersonal skills and be able to work in a fast-paced environment. Join for a rewarding experience where diverse perspectives are valued, and career growth is supported.