Technical Specialist

LUMA Energy; Puerto Rico; On-site; USD 55,000 - 85,000; Full time

Job summary

LUMA Energy is seeking an operations analyst to verify and report data, forecast loads, and manage contractual requirements for planning, generation balancing, and system reserves in Puerto Rico.

You will monitor weekly forecasts, develop reports for Transmission Center operators, and ensure PPOA/regulatory compliance. Ideal candidates have 0–3 years of technical experience and strong analytical skills.

Qualifications

• Bachelor’s degree in Engineering or related field.
• 0–3 years of hands-on experience in a technical or support role.
• Preferred: Experience working with energy management systems, forecasting and dispatch tools, load-analysis software, and platforms used to track contractual and operational requirements.

Responsibilities

• Verifies and reports key operational data, forecasts, and contractual requirements to support planning and balancing of generation levels, load demand, and system reserves.
• Monitors weekly load‑forecasting activities by gathering and analyzing operational data to help Transmission operators manage constraints, maintain energy balance, and prepare for potential emergencies.
• Reports weekly generator availability forecasts, capacity projections, and hourly dispatch tables following established procedures to assist Transmission Center operators in maintaining system frequency and energy balance.
• Verifies that operational activities align with company policies, regulations, strategic plans, and agreements, including PPOAs, by applying documented procedures and compliance requirements.
• Evaluates PPOA performance and collaborates with legal and regulatory teams to maintain documentation and support updates as needed.
• Builds programs, processes, and procedures in collaboration with other System Operation teams and supports the implementation of systems and technologies that improve efficiency and service continuity.
• Tracks new projects and proposed changes to existing operational standards, procedures, and reports, documenting findings and making recommendations to support reliable system operations.
• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.
• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.
• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Skills

Operational Analysis

Regulatory Compliance

Cross-Functional Collaboration

Process Improvement

Technical Reporting

Education

Bachelor's degree in Engineering or related field

Tools

Energy Management Systems

Forecasting Tools

Dispatch Tools

Load-analysis Software

Contract Tracking Platforms

Job description

Job Summary:

Verifies and reports key operational data, forecasts, and contractual requirements to support the planning and balancing of generation levels, load demand, and system reserves. Monitors, evaluates, and tracks operational activities, projects, and procedures while collaborating across teams to ensure compliance, efficiency, and reliable electric system operations.

Job Description:

• Verifies support tasks related to developing and managing Power Purchase Agreements (PPOAs), Joint Operating Procedures (JOPs), and other operational contracts with generating plants and market participants to ensure adequate power supply, operational reserves (spinning and standby), regulation reserves, Transmission Must Run (TMR), and zero‑power start‑up resources for normal and emergency operations.

• Reports weekly generator availability forecasts, capacity projections, and hourly dispatch tables following established procedures to assist Transmission Center operators in maintaining system frequency and energy balance.

• Monitors weekly load‑forecasting activities by gathering and analyzing operational data to help Transmission operators manage constraints, maintain energy balance, and prepare for potential emergencies.

• Verifies that operational activities align with company policies, regulations, strategic plans, and agreements, including PPOAs, by applying documented procedures and compliance requirements.

• Evaluates PPOA performance and collaborates with legal and regulatory teams to maintain documentation and support updates as needed.

• Builds programs, processes, and procedures in collaboration with other System Operation teams and supports the implementation of systems and technologies that improve efficiency and service continuity.

• Tracks new projects and proposed changes to existing operational standards, procedures, and reports, documenting findings and making recommendations to support reliable system operations.

• Follows established company policies, procedures, and standards to ensure full compliance with applicable laws and industry regulations.

• Participates in storm restoration tasks and assigned drills to contribute to the safe and reliable recovery of services.

• Performs additional tasks aligned with role expectations and qualifications to support team goals and operational flexibility.

Additional Job Description:

Education

• Bachelor’s degree in Engineering or related field.

Experience

• 0–3 years of hands‑on experience in a technical or support role.
• Preferred: Experience working with energy management systems, forecasting and dispatch tools, load‑analysis software, and platforms used to track contractual and operational requirements.

Competencies (Skills)

• Operational Analysis: Applies analytical skills to interpret generation data, load forecasts, and system conditions to support reliable energy balancing.
• Regulatory and Contract Compliance: Ensures operational activities follow established policies, procedures, and power purchase agreement requirements.
• Cross ‑ Functional Collaboration: Works effectively with legal, regulatory, and system operation teams to maintain documentation, improve processes, and support operational continuity.
• Process Development and Improvement: Builds and enhances operational programs, procedures, and systems to improve efficiency and service reliability.
• Technical Reporting and Documentation: Prepares accurate operational reports, tracks project changes and maintains records that support informed decision‑making and system planning.

Licenses/Certifications

• Valid driver’s license

Travel Requirements

• 20%

Physical Demands:

• Stationary Position: Frequently
• Pushing/ Pulling/ Reaching: Seldom
• Kneel: Seldem
• Grab: Seldom
• Bend: Seldom
• Lift/Carry over: 0 - 15 pounds

Working Conditions:

• Wet or humid: Seldom
• Working near or on moving mechanical parts: Seldom
• Working near or on heavy machinery: Seldom
• Working in high places: Never
• Exposed to fumes or airborne particles: Never
• Frequency of working in outdoor weather conditions: Never
• Work with electricity: Never
• Loud noise conditions: Seldom

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.