Enterprise Technical Solutions Sales Representative
EAE USA
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Benefits offered by this job
Job summary
EAE USA is seeking a Technical Solutions Sales Representative in Tucker, Georgia. This role encompasses designing innovative solutions, consulting with clients, and driving sales initiatives. You will be the key liaison between clients and internal teams to ensure that customer needs are met and projects are successful.
The ideal candidate will possess a Bachelor’s degree in a related field, have experience in technical sales, and exhibit strong problem-solving abilities. Join a collaborative team that encourages innovative thinking and professional growth.
Qualifications
- 2+ years of experience in Technical Sales or a customer-facing technical role.
- Strong communication and relationship-building skills are essential.
- Ability to understand and communicate technical concepts effectively.
Responsibilities
- Meet with customers to understand project requirements and business objectives.
- Analyze customer challenges and develop customized technical solutions.
- Build and maintain long-term relationships with key accounts.
Skills
Education
Tools
Job description
At EAE USA, we design and deliver innovative electrical and technical infrastructure solutions that power some of the most demanding commercial, industrial, and mission‑critical environments. As we continue to expand our market presence, we are seeking a highly motivated Technical Solutions Sales Representative who can bridge the gap between customer needs, engineering expertise, and business growth.
This is more than a traditional sales role. You will serve as a trusted technical advisor, helping customers identify challenges, develop customized solutions, and successfully implement products that drive operational success. You'll collaborate closely with Sales, Engineering, Product Management, Manufacturing, and Project Execution teams to ensure customers receive exceptional service from concept through completion.
If you enjoy solving technical challenges, building strong client relationships, and influencing product strategy while contributing directly to company growth, this opportunity is for you.
- Meet with customers, contractors, engineers, consultants, and decision‑makers to understand project requirements and business objectives.
- Analyze customer challenges and develop customized technical solutions that align with operational, financial, and project goals.
- Present product recommendations, technical proposals, and value‑driven solutions to customers.
- Serve as a subject‑matter resource throughout the sales cycle, providing technical guidance and product expertise.
- Support capital sales initiatives by helping customers evaluate and select the best‑fit solutions.
- Build and maintain long‑term relationships with key accounts and strategic customers.
- Act as the primary point of contact for assigned customers, ensuring responsiveness and exceptional service.
- Identify opportunities for account growth, cross‑selling, and new business development.
- Conduct regular customer meetings to understand evolving needs and maintain strong partnerships.
- Manage customer expectations while ensuring successful project execution.
- Serve as the liaison between Sales, Engineering, Product Management, Production, and Project Management teams.
- Collaborate with engineers and technical specialists to develop project‑specific solutions.
- Work closely with project execution teams to ensure smooth handoffs from sales to implementation.
- Coordinate internally to resolve technical issues, improve customer outcomes, and streamline processes.
- Prepare and review technical submittals, project documentation, and customer deliverables.
- Develop and maintain Bills of Materials (BOMs) and product configurations.
- Review project specifications, drawings, and technical requirements.
- Support estimating and costing efforts by providing technical input and product recommendations.
- Assist customers and internal teams with product application guidance and technical clarification.
- Monitor industry trends, customer feedback, and market demands to identify new opportunities.
- Partner with Product Management to recommend product enhancements, new offerings, and market expansion opportunities.
- Help identify gaps in product portfolios and contribute to solution development strategies.
- Participate in product launches and customer education initiatives.
- Maintain accurate account records, sales activities, and project information within CRM systems.
- Support forecasting, pipeline management, and sales reporting efforts.
- Ensure data accuracy within ERP and business management platforms.
- Track project progress and communicate status updates to stakeholders.
- Attend trade shows, industry conferences, customer meetings, and networking events.
- Represent EAE USA as a knowledgeable and professional technical solutions partner.
- Stay informed on emerging technologies, competitive offerings, and industry best practices.
- Developing strong relationships with customers and becoming their trusted advisor.
- Identifying and closing new business opportunities.
- Delivering technically sound and commercially viable solutions.
- Collaborating effectively across departments to support successful project execution.
- Contributing to product innovation and market growth initiatives.
- Driving customer satisfaction, revenue growth, and long‑term account retention.
- Bachelor’s Degree in Engineering, Business, Construction Management, Technical Studies, or related field; OR
- Associate Degree in a technical discipline with relevant industry experience; OR
- Equivalent combination of education and professional experience.
- 2+ years of experience in Technical Sales, Project Management, Account Management, or a customer‑facing technical role.
- Strong communication and relationship‑building skills.
- Experience working directly with customers and managing client expectations.
- Ability to understand and communicate technical concepts effectively.
- Strong organizational and problem‑solving skills.
- Proficiency with Microsoft Office Suite.
- Electrical systems, power distribution, or industrial products experience.
- Construction, manufacturing, engineering, or infrastructure‑related industry experience.
- Experience with:
- Revit
- Bluebeam
- Autodesk Creator or similar design software
- ERP systems (SAP, Oracle, or equivalent).
- CRM platforms (Salesforce, Microsoft Dynamics, Monday.com, ClickUp, Asana, or similar).
- Technical drawing and specification review experience.
- Customer‑focused and relationship‑driven.
- Naturally curious and passionate about solving technical challenges.
- Comfortable balancing technical discussions with business conversations.
- Self‑motivated and capable of managing multiple projects simultaneously.
- Collaborative, adaptable, and eager to learn.
- Driven by results while maintaining a consultative approach.
- Competitive compensation package with performance‑based bonus opportunities.
- Opportunity to work on innovative technical solutions and high‑impact projects.
- Direct exposure to leadership and cross‑functional teams.
- Professional development and technical training opportunities.
- Growing organization with significant career advancement potential.
- Collaborative environment where your ideas and contributions make a real impact.
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