Technical Sales Support

EAE USA; Tucker (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

EAE USA is seeking a Technical Sales Specialist to support sales operations, prepare quotes, and manage orders. You will work closely with sales, engineering, and operations to ensure accurate quotes and timely delivery while building strong client relationships.

The role favors a technical or customer service background, with SAP/Oracle ERP and various CRM tools used to streamline processes. Training is provided in a fast-paced, technology-driven environment.

Qualifications

• Bachelor’s degree, associate degree in a technical field, or equivalent experience.
• Strong customer service and client relations background.
• Technical or electrical knowledge preferred (training provided).
• Experience with ERP systems (SAP, Oracle, or similar).
• Familiarity with CRM tools such as Salesforce, Monday, Dynamics, ClickUp, or Asana.
• Proficiency with the Microsoft Office Suite (Excel, Outlook, Word).
• Background in construction or electrical products is a plus.

Responsibilities

• Prepare and manage quotes, proposals, and order entries for assigned and new customers.
• Coordinate submittals and ensure timely approval of documentation.
• Track and report on quotation and order status to keep projects on schedule.
• Support and nurture long-term customer relationships, acting as a key point of contact.
• Attend trade shows, client events, and industry functions as needed.
• Assist with BOM (Bill of Materials) entry and review for select accounts.

Skills

Customer service

Client relations

Technical background

ERP systems familiarity

CRM tools proficiency

Microsoft Office

Education

Bachelor’s degree or technical associate

Tools

SAP

Oracle

Salesforce

Monday

Dynamics

ClickUp

Asana

Excel

Outlook

Job description

Join EAE USA, an innovative leader in electrical and automation solutions, as a Technical Sales Specialist. This is your opportunity to grow within a dynamic team that values technical expertise, relationship building, and professional development.

About the Role

As a Technical Sales Specialist, you’ll play a vital role in supporting our sales operations and ensuring exceptional customer experiences. You’ll collaborate closely with our sales, engineering, and operations teams to provide accurate quotes, manage order entries, and maintain strong relationships with our clients.

This role is ideal for someone with a technical or customer service background who’s ready to take the next step in a fast-paced, technology-driven environment. Training will be provided for the right candidate.

What You’ll Do

• Prepare and manage quotes, proposals, and order entries for assigned and new customers.
• Coordinate submittals and ensure timely approval of documentation.
• Track and report on quotation and order status to keep projects on schedule.
• Support and nurture long-term customer relationships, acting as a key point of contact.
• Attend trade shows, client events, and industry functions as needed.
• Assist with BOM (Bill of Materials) entry and review for select accounts.

What We’re Looking For

• Bachelor’s degree, associate degree in a technical field, or equivalent experience.
• Strong customer service and client relations background.
• Technical or electrical knowledge preferred (training provided).
• Experience with ERP systems (SAP, Oracle, or similar).
• Familiarity with CRM tools such as Salesforce, Monday, Dynamics, ClickUp, or Asana.
• Proficiency with the Microsoft Office Suite (Excel, Outlook, Word).
• Background in construction or electrical products is a plus.

Why Join EAE USA

• Collaborative, growth-focused culture with training and mentorship opportunities.
• Exposure to cutting-edge technology in the electrical and automation industry.
• Career development within a growing global organization.
• Opportunity to travel and represent EAE at industry events (approx. 15%).