Technical Solutions Engineer — Field IT & SIEM Expert

Zoho; New Jersey; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer contributions

Generous PTO

Job summary

A leading technology firm is seeking a Technical Solutions Engineer to support their IT management division. The role involves customer interaction, demonstrating product features, and collaborating with teams. Ideal candidates will have experience in network architecture and a passion for technology. The position offers a competitive salary ranging from $90,000 to $150,000, along with a full suite of benefits including medical and 401k.

Qualifications

• An understanding of network architecture and enterprise operations.
• Experience with SIEM platforms is a plus.
• Excellent customer service and technical skills are essential.

Responsibilities

• Field customer calls and provide solutions to their business needs.
• Demonstrate software capabilities to prospective customers.
• Attend shows and events for ManageEngine.

Skills

Network architecture understanding

Windows administration

Linux administration

Mac administration

Experience with SIEM platforms

Customer service skills

Collaboration skills

Technology enthusiasm

Tools

ManageEngine solutions

Microsoft Active Directory

Microsoft Exchange

Job description

A leading technology firm is seeking a Technical Solutions Engineer to support their IT management division. The role involves customer interaction, demonstrating product features, and collaborating with teams. Ideal candidates will have experience in network architecture and a passion for technology. The position offers a competitive salary ranging from $90,000 to $150,000, along with a full suite of benefits including medical and 401k.