Technical Solutions Engineer

Highway App, Inc.; Dallas (TX); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Highway App, Inc. in Dallas, TX is seeking a Technical Solutions Engineer to implement and integrate Highway’s products for our freight broker customers. You will lead technical configurations, API integrations, and live demonstrations to ensure successful activation.

This onsite role requires strong communication, problem solving, and teamwork with internal and external developers to meet deadlines and deliver reliable solutions.

Competenze

• Exceptional communication and interpersonal skills with ability to meet implementation deadlines, manage customer expectations and deliver on timelines.
• High technical aptitude for software integrations and implementations.
• Familiarity with API integrations and tools like Postman or ReadMe is preferred.
• Ability to read and interpret code is highly desired.
• Experience working with internal and external development resources.

Mansioni

• Working with Highway customers on implementation of Highway’s products.
• Integrating APIs, experience with Postman or ReadMe preferred.
• Tracking go-live dates and deadlines to meet business needs on implementation milestones.
• Own technical configuration and troubleshooting.
• Assist the Sales team by participating in customer demonstrations and answering technical questions via virtual meetings/email. Strong pre-sales presentation skills and acumen preferred.

Conoscenze

Exceptional communication

Interpersonal skills

Technical aptitude

Read and interpret code

SQL

API integrations

Troubleshooting

Client engagement

Team collaboration

Urgency

Strumenti

Postman

ReadMe

Descrizione del lavoro

About this position

About the Company:

Highway is the fastest-growing freight tech provider in North America. We serve the largest freight brokers in the industry, solving one of their biggest pain points: who is really hauling their freight. We answer the question of Carrier Identity, protecting brokers’ networks, preventing fraud and increasing transparency. Serving and protecting our customers is our top priority, and we are proud that our best marketing is our customer referrals and testimonials.

TechnicalSolutionsEngineer

FLSAStatus: Exempt

Location: Dallas,TX (This is an onsite position)

ReportsTo: SolutionsEngineeringManager

AbouttheCompany:

Highwayisthefastest growingfreighttechproviderinNorthAmerica.Weservethelargestfreightbrokersintheindustry,solvingoneoftheirbiggestpainpoints:whoisreallyhaulingtheirfreight?WeanswerthequestionofCarrierIdentity,protectingbrokers’networks,whilepreventingfraudandincreasingtransparency.Servingandprotectingourcustomersisourtoppriority,andweareproudthatourbestmarketingisourcustomerreferralsandtestimonials.

RoleDescription

FreightbrokersputanincredibleamountoftrustinHighwayandthattrustwillbeextendedtoyou.ThisrolewillberesponsibleforimplementationandintegrationofHighway’sproducts,includingparticipatingindemonstrations,ensuringcustomerreadinessandproductactivation.

Yourrole:

• WorkingwithHighwaycustomersonimplementationofHighway’sproducts
• IntegratingAPIs,experiencewithPostmanorReadMepreferred
• Trackinggo-livedatesanddeadlinestomeetbusinessneedsonimplementationmilestones
• Owntechnicalconfigurationandtroubleshooting
• AssisttheSalesteambyparticipatingincustomerdemonstrationsandansweringtechnicalquestionsviavirtualmeetings/email.StrongPre-salespresentationskillsandacumenpreferred.

KeyWorkObjectives:

• CustomerImplementation
• TechnicalIntegrations

Qualifications

• Exceptionalcommunicationandinterpersonalskillswithanabilitytomeetimplementationdeadlines,managecustomersexpectationsanddeliverontimelines
• Highlyorganizedwithatechnicalaptitudeforsoftwareintegrationsandimplementations
• Workingcloselywithinternal/externaldevresources
• Abilitytoreadandinterpretcodeishighlydesired
• SQLishighlypreferred
• Understandshowtoproblemsolve,workaroundcustomerrequirementsandfindsolutions
• Workswithasenseofurgencyandcommitmenttomeetingdeadlines
• Excellentwithclientengagementandunderstandingofcustomerneedsandtechnicalrequirements.
• Familiaritywithtechnicalsystemsadministrationanddatabasemanagementishighlypreferred.
• Thispositionisin-officeinDallas,TX.