Technical Solutions Consultant

Tailored Management; United States; Remote; USD 85,000 - 121,000; Full time

Job summary

Tailored Management is seeking a Technical Solutions Consultant II to act as the primary technical contact for external clients and internal partners supporting Meta's advertising solutions. You will combine technical troubleshooting, client consulting, and digital advertising expertise to diagnose issues and develop practical solutions across the Facebook advertising ecosystem.

The ideal candidate has a technical background in TAM/Consultant roles, strong troubleshooting across ad tech, and

Qualifications

• 2+ years in digital advertising or tech industry.
• Fluency in Spanish or Portuguese is required.
• Experience with SQL and RESTful APIs.
• Strong technical troubleshooting and client-facing skills.

Responsibilities

• Serve as primary technical advisor for clients and internal stakeholders.
• Diagnose and resolve issues across Meta's advertising ecosystem (Ads Manager, API, Pixel).
• Provide implementation guidance and best practices for advertising solutions.
• Translate complex technical concepts for non-technical audiences.

Skills

Spanish/Portuguese fluency

2+ years experience

Technical troubleshooting

Client-facing communication

SQL

RESTful APIs

Education

Bachelor's degree in CS/related field

Tools

Facebook Graph API

Meta Pixel

Conversions API (CAPI)

Ads Manager

API integrations

Job description

Location: US — Remote (EST and PST preferred)

Contract: Through November 2028

Pay Rate: $75/hr on W2

Language Requirement: Fluency in Spanish and/or Portuguese

Experience: 2+ years

Note: This is a W-2-only position. We do not offer visa sponsorship and cannot accept H-1B, F-1/STEM OPT, 1099, C2C, or C2H arrangements.

About the Role

We are seeking a Technical Solutions Consultant II to serve as a primary technical point of contact for external clients and internal partners supporting Meta's advertising solutions.

In this role, you will combine technical troubleshooting, client consulting, and digital advertising expertise to diagnose complex issues, advise clients on best practices, and develop practical solutions across Meta's advertising ecosystem. The ideal candidate has a Technical Account Manager, Technical Consultant, Solutions Consultant, or similar customer-facing technical background and is comfortable translating complex technical concepts into clear, actionable guidance for non-technical audiences.

You will work at the intersection of advertising technology, APIs, data, and client partnerships, supporting products and workflows across Facebook, Instagram, and WhatsApp.

Key Responsibilities

• Serve as the primary technical advisor and point of contact for external clients and internal stakeholders.
• Diagnose and resolve technical issues across Meta's advertising ecosystem, including Ads Manager, Graph API, Conversions API (CAPI), Meta Pixel, and Meta SDK.
• Troubleshoot advertising technologies involving pixels, ad servers, auctions, measurement, targeting, and delivery systems.
• Investigate technical escalations using logs, data, API calls, and other debugging tools to reproduce issues and identify root causes.
• Provide implementation guidance and best practices for Meta advertising solutions.
• Translate complex technical concepts into clear, actionable recommendations for clients and non-technical stakeholders.
• Partner with engineering, product, support, and other cross-functional teams to resolve issues and implement solutions.
• Analyze support tickets and technical escalations, identifying recurring issues and opportunities to improve troubleshooting processes.
• Develop creative solutions and workarounds when standard approaches do not address client needs.
• Manage multiple technical issues and stakeholder priorities in an environment where requirements and solutions may be ambiguous.

Required Qualifications

• 2+ years of experience in digital advertising, advertising technology, or the broader technology industry.
• Experience in a Technical Account Manager, Technical Consultant, Solutions Consultant, Technical Product Specialist, or similar customer-facing technical role.
• Strong technical troubleshooting experience across digital advertising platforms and technologies.
• Experience with advertising technologies such as pixels, ad servers, auctions, campaign delivery, tracking, or measurement systems.
• Experience working with SQL and RESTful APIs.
• Understanding of API-based integrations, debugging, and technical implementation workflows.
• Demonstrated ability to explain technical concepts and solutions to non-technical audiences.
• Strong client-facing communication and stakeholder management skills.
• Fluency in Spanish and/or Portuguese is required.
• Ability to operate effectively in ambiguous situations and develop creative, data-driven solutions.

Nice-to-Have Qualifications

• Experience supporting or working with Meta products and advertising technologies.
• Prior experience with Meta Ads Manager, Graph API, Conversions API, Meta Pixel, or Meta SDK.
• Experience working directly with enterprise or high-value advertising clients.
• Technical Account Management or client-facing solutions consulting experience.
• Foundational programming or coding knowledge.
• Experience with digital advertising platforms such as Facebook, Instagram, TikTok, or other major ad ecosystems.
• Experience working with marketing technology, ad technology, CRM, or campaign management platforms.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.

About the Team

The Technical Solutions team supports Meta's advertising solutions and operates at the intersection of external clients, internal partners, engineering, product, and support teams.

The broader organization includes teams across multiple regions, with this position supporting the LATAM-focused organization. The team values technical depth, customer empathy, curiosity, and the ability to solve problems where the answer is not always immediately obvious.

About

At Tailored Management, we help people get jobs and take pride in their work, so we better take pride in ours too. Not every company has the opportunity to meaningfully and directly impact individuals in a way that makes their lives tangibly better. To better support our employees, we offer a wide variety of benefit options to support you. We offer:

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #TMMT #ENGHP