Client Solutions Manager

Meta; Detroit (MI); On-site; USD 112,000 - 175,000; Full time

Job summary

Meta is seeking a Client Solutions Manager in Detroit to lead strategic client relationships within the Global Business Group. You will translate business objectives into analyses, build trusted consultative sales approaches, and drive revenue through optimized opportunities.

You will partner with sales teams to deliver data-driven recommendations, design experiments, and educate clients on Meta's product solutions. Travel may be required.

Qualifications

• Advanced experience structuring and manipulating raw data into datasets for analysis.
• Expertise analyzing data from a variety of sources, presenting findings clearly and concisely.
• Proven track record in leveraging data to drive business cases and learning plans.

Responsibilities

• Act as product & insights expert to identify and implement marketing solutions that drive measurable results.
• Build and manage relationships with key clients and agency partners.
• Manage a book of business and drive performance through operational rigor and sales acumen.
• Identify and lead new business opportunities through strategic account planning.
• Develop narratives and recommendations from analyses and present findings to stakeholders.
• Design experimentation initiatives and track results to inform decisions.
• Educate clients on product solutions and best practices to grow partnerships.
• Drive proactive media and measurement strategy, implementation, and optimization.
• Oversee account operations and troubleshoot issues.
• Collaborate with internal cross-functional teams to manage complex projects.
• Travel as needed.

Skills

Data wrangling

Data analysis

Insight development

Revenue growth

Cross-functional teams

Executive communication

Advertising/Media experience

Book of business

Education

Bachelor's degree

Tools

SQL

R

SAS

SPSS

AI tools

Job description

Summary:

The Client Solutions Manager for Meta’s Global Business Group is a strategic client partner who drives solutions who puts our customers at the core of everything we do. This is an opportunity to lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allow the individual to translate a business objective into an analysis framework, in order to provide data-driven consultative sales approach, and can effectively prioritize and deliver against business goals in a collaborative, fast-paced environment delivering against business goals.

Required Skills:

Client Solutions Manager Responsibilities:

1. Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners

2. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)

3. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies

4. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth

5. Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders

6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations

7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership

8. Drive proactive media and measurement strategy, implementation, and optimizations to increase performance and investments

9. Oversee account operations (e.g. troubleshooting issues, account set up, etc.)

10. Work and collaborate with a wide group of internal cross-functional teams to project manage complex workstreams

11. Travel as needed

Minimum Qualifications:

Minimum Qualifications:

1. Advanced experience structuring and manipulating raw data into datasets for analysis

2. Expertise analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights

3. Demonstrated track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases

4. Demonstrated track record in leveraging data to develop broader prototyping solutions for the entire team

5. Demonstrated track record driving a book of business, increasing revenue and business performance

6. Experience delivering insights to both technical and non-technical audiences

7. Experience working with cross-functional teams

8. Experience influencing C-level executives and clients

9. Experience navigating ambiguity with agility to effectively lead complex and changing priorities

10. Proven understanding of the technology landscape

11. 8+ years of experience with online advertising/online media

12. Bachelor's degree in a relevant field

Preferred Qualifications:

Preferred Qualifications:

1. Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS

2. Knowledge and experience with data querying (e.g., SQL, advanced excel/GSheet)

3. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

4. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

5. Experience with business case modeling and market/opportunity sizing

6. Experience with Meta’s full suite of advertising solutions

7. Experience working cross-functionally with Product teams to improve product features and functionalities

8. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Public Compensation:

$112,000/year to $175,000/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affinitive Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].