Technical Services Technician

ASM Global-SMG; Denver (CO); On-site; USD 34,495 - 51,356; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with up to 4% match

Tuition reimbursement

Life insurance

RTD Eco Pass

Employee assistance program

Job summary

Colorado Convention Center is seeking a Technical Services Technician to operate and maintain audio/visual and rigging systems for events. The role involves installing and dismantling equipment, coordinating on-call stagehands, and ensuring safety and reliability of production gear.

Candidates should have extensive experience with audio, lighting, video and rigging, plus strong communication and problem-solving skills. Union contract guidelines apply to duties and scheduling.

Qualifications

• High school diploma/GED preferred.
• At least 5 years of experience in industry or related field.
• Experience with audio, lighting, video and rigging systems.
• Knowledge of sound reinforcement and stage lighting methods.
• Experience with digital/analog audio mixers.

Responsibilities

• Review event documents to determine equipment and service requirements.
• Operate, maintain and troubleshoot facility audio, lighting, video and production equipment.
• Install and dismantle facility dance floor and stages over 48 inches height.
• Coordinate and supervise on-call stagehands.
• Maintain inventory and provide event-related labor/equipment documentation.

Skills

Rigging for arena/theatre

Customer service

Safety protocols

Communication skills

Problem solving

Floor plan interpretation

Education

High school diploma/GED preferred

5+ years in related field

Tools

Yamaha CL 5 mixer

DMX

Biamp/Tesira/Dante

Lutron

Grand MA lighting console

Job description

Job Title: Technical Services Technician
Department: Technical Services
Reports to: Technical Services Manager
Supervises: On-Call Stagehands
FLSA Status: Hourly, Non-Exempt

Why the Colorado Convention Center is a great place to work:

• Generous Paid Time Off and Holiday Pay
• Health, dental, vision insurance, eligible upon hire
• 401(k) investment plan, with a discretionary employer match of up to 4%
• Healthcare reimbursement and flexible spending plans
• Employer-paid and supplemental life insurance
• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
• Tuition reimbursement program
• Employee assistance program

Compensation: Compensation is defined by the collective bargaining agreement that governs this position. Current base compensation is $25.04/hour for the first 90 days. Upon satisfactory performance evaluation compensation increases to $37.28/hour.

General Summary: This is a skilled labor position for the operation, installation, dismantle, repair and maintenance of facility audio systems, dimmable lighting systems, rigging and staging systems, and the set-up, dismantle of client provided audio, video and lighting and rigging systems. Staff must be able to operate and trouble-shoot computerized Audio/Visual systems and equipment. This position is also required to operate high-lifts, forklifts and other material handling equipment as requested. Additional responsibilities and tasks are assigned according to the needs of the client and the event. This position is governed by a contract between IATSE #7 and Legends Global.

Primary Duties and Responsibilities:

• Review event documents to determine equipment and service requirements needed for events, and proceed to install and dismantle equipment as needed
• Operate, maintain and troubleshoot facility audio, lighting, video, and production related equipment
• Install and dismantle facility dance floor and stages over 48\" in height
• Operate and maintain CCC dimmable lighting and digital audio systems
• Install event-related audio, lighting, video and rigging
• Operate high-lifts, forklifts and other material handling equipment as requested
• Operate facility lifts for contractors/clients as directed
• Coordinate and supervise on-call stagehands
• Make recommendations for needed supply/equipment purchases
• Maintain inventory in appropriate storage areas
• Complete timely and accurate data entry and provide event related labor/equipment/documentation to the Theatrical Services Manager or Lead Track daily duties, review event related email and phone correspondence
• Other duties as assigned; including, but not limited to, jurisdictional work for the building

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High school diploma/GED preferred
• At least 5 years of experience in industry or related field
• Production of audio, lighting, video and rigging experience, required.
• Knowledge of sound reinforcement and stage lighting methods
• Knowledge of safe rigging practices and procedures
• Experience setting up and operating digital and analog audio mixers/consoles (Yamaha CL 5 equivalent)
• Experience setting video projection systems, and stage, audio and lighting components
• Experience setting, programming and operating stage lighting console (ION, ION xe, Grand MA)
• Experience with related technologies- DMX, Biamp Canvas and Tesira, Dante, Lutron
• Experience working according to union contracts and collective bargaining agreements
• Experience with up and down rigging experience in arena, theatre and tension grid system

Skills and Abilities

• Ability to rig for an event in an arena, theatre or tension grid following industry standard safety protocols
• Perform job tasks effectively despite sudden deadlines and changing priorities required.
• Ability to understand and execute based on floor plans, drawings, written specifications and oral requests, required.
• Ability to establish and maintain effective working relations with clients and staff, required.
• Demonstrate excellent communication (verbal and written) and interpersonal skills among all levels of staff and clientele, required.
• Advanced problem solving, organizational skills, and attention to detail required
• Demonstrated ability to provide exceptional customer service in a professional and respectful manner, required.
• Excellent record of dependability and reliability, required.
• Ability to work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team, required.
• Ability to speak, understand, and read and write standard English and follow direction, required.
• Ability to lift heavy items, bend, stoop and stand for long periods of time.
• Ability to supervise and direct stagehands in accordance with crew needs and union contract guidelines.

Computer Skills

• Basic computer skills including ability to create word documents and manipulate excel spreadsheets and do basic data entry, required

Working Conditions

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
• Position may require certifications by law and/or job assignment.
• Position requires frequent walking, climbing stairs, standing on cement floors, turning, lifting of heavy objects, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions; dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; may require tools and equipment operation that could cause personal harm or injury, if improperly handled; requires irregular and/or extended hours, including weekends, evening, overnights and holidays, as determined by the event and/or department needs; requires radio usage – 2 way hand held.

Note: Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor

The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.

Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.

*Employment is contingent upon successful completion of a background check.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.