Technical Services Supervisor

Daikin-Applied; New York (NY); Hybrid; USD 88,000 - 145,000; Full time

Benefits offered by this job

Medical and dental coverage

401K with employer match

Paid time off

Job summary

Daikin Applied is seeking a Technical Services Supervisor for our Long Island City team, with in-office and field responsibilities. You will lead service technicians, provide advanced HVAC troubleshooting, and support startups, commissioning, and complex repairs.

Responsibilities include reviewing service opportunities, mentoring technicians, coordinating schedules, ensuring safety compliance, and supporting preventive maintenance and service agreements in a large, global HVAC organization.

Qualifications

• Associate degree or equivalent experience with HVAC certification.
• 5+ years of commercial HVAC service experience.
• 2–4 years of people leadership experience.

Responsibilities

• Serve as the primary technical resource for service technicians and SSRs.
• Provide advanced HVAC troubleshooting and field support.
• Review service opportunities and develop technical solutions.

Skills

People leadership

HVAC troubleshooting

HVAC systems

Field support

Education

Associate degree

HVAC certification

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!Daikin Applied is seeking a Technical Services Supervisor for our Long Island City Team. You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!Location: Long Island City – In office/Field RequirementsYour Responsibilities:Serve as the primary technical resource for service technicians and SSRsProvide advanced HVAC troubleshooting and field supportSupport equipment startups, commissioning, and complex repairsReview service opportunities and develop technical solutionsManage warranty claims, documentation, and recovery effortsAssist with estimating, scope reviews, and technical risk assessmentsMentor, coach, and develop service techniciansConduct field visits to support technicians and resolve escalationsEnsure compliance with safety standards, building codes, and company policiesCoordinate technician schedules, project execution, and resource planningReview service reports and validate repair recommendationsSupport preventative maintenance programs and service agreement commitmentsIdentify repair, retrofit, and equipment replacement opportunitiesPartner with Service Sales to deliver customer-focused solutionsDevelop technician training plans and support ongoing certificationsMonitor departmental performance, including revenue, labor utilization, and warranty recoveryMaintain oversight of tools, vehicles, equipment, and warehouse inventoryYour Qualifications:Associate’s degree OR relevant experience paired with a technical/trade school HVAC certification2-4 years of people leadership experience5+ years of commercial HVAC service experienceKnowledge of HVAC system types, application methods, and operational performance within commercial and industrial projectsYour Benefits:Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:Multiple medical insurance plan options + dental and vision insurance401K retirement plan with employer matchPaid time off and company paid holidaysPaid sick time in accordance with the federal, state and local lawTuition Reimbursement after 6 months of continuous serviceWork visa sponsorship is not available for this position.The typical annual base salary for this position ranges from $87,800.00 - $144,800.00 in New York/New Jersey. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!