HVAC Service Technician IV

Daikin-Applied; Charlotte (NC); On-site; USD 49,000 - 74,000; Full time

Job summary

Daikin Applied in Charlotte, NC is seeking a HVAC Service Technician IV to lead and mentor up to 10 technicians while overseeing maintenance contracts and on-site installations. The role emphasizes safety, preventative maintenance, and customer satisfaction, with extensive training and a focus on cost-effective project execution.

Travel is local with some overnight stays, and the job offers competitive pay and benefits.

Qualifications

• High School Diploma or GED required; Associate’s degree or HVAC certification preferred.
• 7+ years of related experience with increasing responsibility or equivalent.
• EPA Universal Technician Certification preferred; OSHA 10 preferred.
• Valid driver’s license; clean driving record.
• Rotational Emergency Call Support availability as required.

Responsibilities

• Provide leadership and oversight for up to 10 HVAC technicians.
• Ensure timely start-up of maintenance contracts and efficient installations.
• Negotiate subcontract agreements when required and act as primary contact.
• Utilize the Service Management System to plan work and maximize team capabilities.
• Perform preventive maintenance inspections and ensure systems are in good condition.
• Respond to emergency service calls to minimize downtime.
• Support sales with site surveys and reviewing estimates; provide technical training.
• Participate in safety programs and enforce OSHA policies.
• Contribute to performance evaluations and coaching of technicians.
• Keep up-to-date on Daikin Applied products and provide training.

Skills

Leadership

Troubleshooting

Communication

Education

High School Diploma or GED

Associate’s Degree or HVAC certification

Job description

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025!Daikin Applied is seeking a full-time HVAC Service Technician IV . You’ll have the opportunity to work on all types of commercial and industrial equipment and cutting-edge technologies. Receive comprehensive training through in-person, online, and on-the-job programs. The equipment you’ll service includes, but is not limited to, large and small rooftop units, mini-split systems, chillers, and boilers. Make an impact and shape your career with a company passionate about growth. Come be part of an exciting journey at Daikin Applied, where innovation and excellence drive everything we do!Location: Charlotte, NCYour Responsibilities:Provide leadership and oversight for to 10 HVAC techniciansEnsure timely and cost-effective start-up of maintenance contracts, and efficient and timely installation of jobs, providing maintenance according to contract requirements, and ensuring customer concerns/complaints are resolved in a timely mannerPerform ongoing review of contracts/projects, implementing corrective actions to ensure costs are consistent with financial plans. Responsible for negotiating subcontract agreements as required and serving as a primary contactUtilize the Service Management System and contract review process to establish an effective work plan which maximizes the capabilities of each team member and provide prompt customer service and ensure that requirements and commitments of each contract are metPerform and/or provide expert counsel on scheduled, preventive maintenance on any equipment/system under contract agreement by inspecting and checking equipment to ensure it is in satisfactory working orderRespond to or assist other Service Technicians responding to emergency service calls to keep system downtime to a minimum. Provide counsel, coaching and leadership and/or analyze, troubleshoot, repair, and restore equipment/systems to full operation and recommend revisions/replacements/upgrades when necessary for effectiveness or in cases of obsolescenceSupport Sales by assisting with job site surveys, reviewing estimates for accuracy, participating in sales promotion programs, and providing technical training and guidance. Participates in the Estimate Review Process as requiredContribute to accident and illness prevention by ensuring that safe work practices are implemented, and that the work environment is safe; provide safety training as required by OSHA and Daikin Applied safety policies and proceduresProvide timely, proactive feedback (positive or negative), in order to reinforce positive results or reduce potential call backs due to similar incidentsActively participate in performance evaluations of Service technicians, providing feedback on technical skills, attitude, thoroughness, teamwork and developmental suggestions for technicianKeeps current and provides training on all Daikin Applied products concerning installation, operation, maintenance, service and repairRegular local travel requirements with some overnight travelYour Qualifications:High School Diploma or GEDAssociate’s Degree or technical school HVAC certification (preferred)7+ years of related experience with increasing responsibility or equivalent combination of education and experienceValid Driver’s License and acceptable driving recordRequired license(s) and/or training card as required by local law districtRotational Emergency Call Support availability as requiredPrevious experience in mentoring less experienced techniciansEPA approved Universal Technician Certification (preferred)OSHA 10 certification (preferred)Current first aid / CPR card (preferred)Your Benefits:Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:Multiple medical insurance plan options plus dental and vision insurance401K retirement plan with employer matchPaid time off and company paid holidaysPaid sick time in accordance with the federal, state and local lawTuition Reimbursement after 6 months of continuous serviceDaikin Applied provides technicians with a logoed company vehicle, laptops, mobile devices, and other technologiesWork visa sponsorship is not available for this positionThe typical hourly pay rate for this position ranges from $35.40 - $54 in NC. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!