Account Manager

Corpay; Lexington (KY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401k plan

Virtual fitness classes

Generous PTO

Employee discounts

Philanthropic support

Culture of fun and contests

Job summary

Corpay Lodging is seeking an Account Manager in Lexington, KY to nurture and grow existing client relationships and deliver superior service through strategic account management.

You will report to the Client Services Manager and collaborate with internal departments to ensure account success, including regular business reviews and travel as needed. This role requires office-based work and strong communication skills.

Qualifications

• Bachelor’s degree preferred or 3–5 years of account management experience.
• Previous account management experience.
• Strong negotiation, teaching, and reporting skills.
• Ability to work in a team environment and deliver superior service with accuracy.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Critical thinking and problem-solving skills.
• High level of professionalism and initiative.
• Excellent communication and interpersonal skills.

Responsibilities

• Building and maintaining lasting client relationships, including extensive knowledge of accounts and client production trends.
• Managing client communications, conflict resolution, and compliance on deliverables and revenue.
• Collaborating with internal departments to ensure account success.
• Driving account retention and growth through strong performance and relationships.
• Monitoring and managing accounts according to key metrics.
• Communicating directly with clients via in-person, phone, and electronic channels.
• Conducting regular business reviews (monthly, quarterly, year-end) using internal reporting tools.
• Exhibiting knowledge of hotel industry and markets associated with client industry.
• Attending scheduled trainings, meetings, and events as assigned.
• Traveling as necessary to meet client needs.
• Performing other duties as assigned.

Skills

Account management

Negotiation

Reporting

Communication

Interpersonal skills

Team player

Problem solving

Proactive service

Education

Bachelor’s degree

3–5 years account management experience

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

What We Need

Corpay is currently looking to hire an Account Manager within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Lexington, KY. In this role, you will maintain, nurture, and grow existing client relationships while delivering best-in-class customer experience through strategic account management. You will report directly to the Client Services Manager and regularly collaborate with internal departments to ensure account success.

What We Need

Corpay is currently looking to hire an Account Manager within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Lexington, KY. In this role, you will maintain, nurture, and grow existing client relationships while delivering best-in-class customer experience through strategic account management. You will report directly to the Client Services Manager and regularly collaborate with internal departments to ensure account success.

How We Work

As an Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing:

• Assigned workspace and office set up
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Building and maintaining lasting client relationships, including extensive knowledge of accounts and client production trends
• Managing client communications, conflict resolution, and compliance on deliverables and revenue
• Collaborating with internal departments to ensure account success
• Driving account retention and growth through strong performance and relationships
• Monitoring and managing accounts according to key metrics
• Communicating directly with clients via in-person, phone, and electronic channels
• Conducting regular business reviews (monthly, quarterly, year-end) using internal reporting tools
• Exhibiting knowledge of hotel industry and markets associated with client industry
• Attending scheduled trainings, meetings, and events as assigned
• Traveling as necessary to meet client needs
• Performing other duties as assigned

Qualifications & Skills

• Bachelor’s degree preferred or 3–5 years of account management experience
• Previous account management experience
• Strong negotiation, teaching, and reporting skills
• Ability to work in a team environment and deliver superior service with accuracy
• Proficiency in Microsoft Word, Excel, and Outlook
• Critical thinking and problem-solving skills
• High level of professionalism and initiative
• Excellent communication and interpersonal skills

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-Employment screening conducted by an authorized third-Party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.