Relationship Manager I

Corpay; Nashville (TN); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k plan enrollment

PTO offerings

Employee discounts

Philanthropic support

Fun culture

Job summary

Corpay is hiring a Relationship Manager I to oversee a portfolio of enterprise accounts in the Corpay Payables line of business, with emphasis on client retention and revenue growth. The role requires strategic advisory support, cross-functional coordination, and leadership in quarterly business reviews.

The position includes travel to client sites, collaboration across Sales, Finance, and IT, and ongoing performance reporting to executives.

Qualifications

• Experience in FinTech, payment processing, commercial card, or related client-facing financial services environments.
• 5+ years of client management, relationship management, or sales experience supporting complex enterprise clients.
• Strategic thinker with ability to understand client businesses, technology environments, financial priorities, and growth opportunities.
• Strong analytical skills, including interpreting data, diagnosing portfolio performance, and developing growth strategies.
• Excellent communicator and presenter with proven ability to build and maintain C-level relationships.

Responsibilities

• Serve as a strategic consultative advisor to enterprise clients, focusing on retention and cross-sell opportunities across Corpay products.
• Build and maintain relationships with key client stakeholders at all levels, including senior leadership; travel ~70% for F2F meetings.
• Assess client needs, coordinate resources, support RFP activity, and ensure client satisfaction with Corpay solutions.
• Coordinate across internal teams to deliver superior customer service and resolve client concerns and changes.
• Develop and monitor client financial performance, renewal planning, contract negotiation, profitability analysis, and growth opportunities.
• Lead Quarterly Business Reviews, client site visits, best-practice discussions, and new business conversations.

Skills

FinTech experience

Client management

Strategic thinking

Analytical skills

C-level relationships

Negotiation

Microsoft Office

Salesforce.com

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Job description

What We Need

Corpay is currently looking to hire a Relationship Manager I within our Corpay division. This position falls under our Corpay Payables line of business and is located in Brentwood, Tennessee/Remote. The Relationship Manager is responsible for managing and expanding a portfolio of assigned enterprise accounts, with a primary focus on Corpay Payables products. This role is accountable for client retention, revenue growth, profitability, renewals, cross-sell opportunities, and the strategic direction of assigned accounts. In addition, the RM leads critical strategic initiatives, including Salesforce administration, team activity tracking and reporting, implementation attainment monitoring, training coordination, and executive-level performance reporting.

How We Work

As a Relationship Manager I, Corpay will set you up for success by providing:

• Company-issued equipment
• Assigned workspace in Brentwood, TN
• Formal, hands‑on training

Role Responsibilities

The responsibilities of the role will include:

• Serve as a strategic consultative advisor to enterprise clients, with a focus on retaining 100% of the portfolio base and identifying cross‑sell opportunities across Corpay products and services.
• Build and maintain strong relationships with key client stakeholders at all levels, including senior leadership and executive contacts. This task requires monthly travel for F2F meetings with clients.
• Demonstrate market, product, and technical expertise by assessing client needs, coordinating resources, supporting RFP activity, and ensuring client satisfaction with Corpay solutions.
• Coordinate across internal teams to deliver superior customer service and ensure client needs, concerns, and changes are clearly communicated and resolved.
• Develop and monitor client financial performance, including renewal planning, contract negotiation, profitability analysis, and program growth opportunities.
• Prepare for and lead Quarterly Business Reviews, client site visits, best‑practice discussions, industry updates, and new business conversations.
• Provide leadership with client insights, market trends, and opportunities to strengthen Corpay’s value proposition.
• Maintain strong knowledge of FinTech, payment processing, commercial card, and client‑specific industry trends.
• Identify operational efficiencies and growth opportunities within existing client programs.
• Establish a collaborative internal and external stakeholder network across Account Management, Sales, Finance, Accounts Payable, Implementation, Project Management, and IT to drive client spend and program adoption.
• Track and report attainment across new, ramping, and base accounts.
• Lead training efforts for Corpay Complete modules, Fleet, Cross‑Border, and Prepaid programs.
• Serve as the BI reporting source of truth for RM ownership and performance visibility.
• Own initiative tracking, reporting, and visibility for strategic programs.

Qualifications & Skills

Experience in FinTech and payment processing with direct client engagement

• Experience in FinTech, payment processing, commercial card, or related client‑facing financial services environments.
• 5+ years of client management, relationship management, or sales experience supporting complex enterprise clients.
• Strategic thinker with the ability to understand client businesses, technology environments, financial priorities, and growth opportunities.
• Strong analytical skills, including the ability to interpret data, diagnose portfolio performance, and develop growth strategies.
• Excellent communicator and presenter with a proven ability to build and maintain C‑level relationships.
• Highly organized team player with strong prioritization, multitasking, and stakeholder‑influence skills.
• Thrives in a fast‑paced, entrepreneurial environment and demonstrates strong negotiation capabilities.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as Salesforce.com.
• Bachelor’s degree or equivalent professional experience.
• Willingness to travel as required. 70%

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company‑wide
• Robust PTO offerings include major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company‑wide contests and prizes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre‑employment screening conducted by an authorized third‑party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Learn more about Corpay: https://www.corpay.com

Notice to Recruitment Agencies and Search Firms

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology‑enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job‑related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.