Technical Services Representative

ACM Chemistries, Inc.

Kentucky

On-site

USD 60,000 - 90,000

Full time

6 days ago

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Job summary

ACM Chemistries, Inc. seeks a Field-Based Technical Services Representative to support key customer accounts across the Southwest. This high-impact, on-site role requires clear communication, fast problem solving, and strong relationships to drive customer success and long-term growth.

You will work with plant operators, batch personnel, and leadership teams, traveling up to 70% to install, calibrate, and train on ColorScape® and RainBloc® systems for durable concrete products.

Qualifications

3–5 years in manufacturing, construction materials, or technical field service.
Mechanical and electrical aptitude.
Strong communication and relationship-building skills.
Highly organized, self-directed, and comfortable managing a demanding travel schedule.
Willingness to travel up to 70% (primarily weekdays, overnight travel required).
Bilingual (English and Spanish) a plus.

Responsibilities

Serve as the primary technical partner for assigned accounts.
Troubleshoot production challenges and optimize product performance on-site.
Lead and monitor field trials.
Inspect, calibrate, and maintain dispensing equipment.
Build strong working relationships with plant managers and operations teams.
Identify opportunities to improve performance and expand product utilization.
Deliver in-person training presentations for customers at their locations.

Skills

Field service

Mechanical aptitude

Electrical aptitude

Bilingual (English/Spanish)

Communication/relationship-building

Organizational skills

Travel readiness

Job description

Field-Based | Southwest Territory

Are you a hands-on problem solver who thrives in plant environments and builds trust quickly on the production floor?

We’re hiring a Technical Services Representative to support key customer accounts across the Southwest. This is a high-impact, field-based role where your ability to communicate clearly, solve problems in real time, and build strong relationships will directly influence customer success and long-term growth.

You’ll regularly support plant operators, batch personnel, and leadership teams across diverse workforces.

What You’ll Do:

Serve as the primary technical partner for assigned accounts
Troubleshoot production challenges and optimize product performance on-site
Lead and monitor field trials
Inspect, calibrate, and maintain dispensing equipment
Build strong working relationships with plant managers and operations teams
Identify opportunities to improve performance and expand product utilization
Deliver in-person training presentations for customers at their locations

What It Takes to Succeed:

Bilingual (English and Spanish) a plus
3–5 years in manufacturing, construction materials, or technical field service
Mechanical and electrical aptitude
Strong communication and relationship-building skills
Highly organized, self-directed, and comfortable managing a demanding travel schedule
Willingness to travel up to 70% (primarily weekdays, overnight travel required)

Concrete experience is preferred but not required. We can teach technical skills. What we cannot teach is professionalism, accountability, and the ability to build trust on the plant floor.

If you’re looking for a role where your communication skills and technical aptitude directly impact customer operations, we’d like to connect.

Helping you make the best concrete products you wish to make.

ACM Chemistries, Inc. specializes in color and performance enhancing admixture products for concrete, offering innovative solutions like ColorScape® and RainBloc® systems for enhanced durability.

Wholesale Building Materials Wholesale

Company size 11–50 employees

Company type Privately held Founded 2001

Total funding 0

Momentum

Team growth

Momentum

5% in 12 mo

45 employees on LinkedIn

Jan 23 Mar 26

Employee experience

What it’s like inside