Technical Services Manager - Proteins

Kemin; Miami (FL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in food technologies is seeking a Technical Services Manager to join their Protein team. This remote role involves optimizing customer product performance through technical support and collaboration with sales and R&D teams. The ideal candidate will have a PhD in Meat Science or equivalent experience, with a strong background in meat processing and product formulation. The position offers a competitive financial package, health benefits, and opportunities for continued learning and community service.

Benefits

Competitive financial package

Uncapped bonus opportunity

401k match program

Paid vacation and holidays

Fitness reimbursement

Tuition reimbursement

Opportunities for community service

Qualifications

• PhD in Meat Science or Master's with 3+ years experience.
• Experience in meat processing plants and technical service roles.

Responsibilities

• Provide technical sales support and customer product evaluations.
• Conduct bench testing and collaborate with R&D for product formulations.
• Support customers and internal research by designing protocols.

Skills

Customer Service

Analytical Skills

Presentation Skills

Education

PhD in Meat Science

Master's Degree

Tools

Word

PowerPoint

Excel

Job description

Overview

Kemin Food Technologies seeking a Technical Services Manager to join their Protein team! Our Technical Services team plays a key role in ensuring we understand and successfully fulfill our customers' objectives. The ideal candidate will use their experience with meat processing to work directly with our customers to optimize their product's performance.

As a Technical Services Manager, you will maintain a role of scientific expert that is viewed as a source of reliable information by the industry. You will also have the opportunity to work with cross-functional teams to best meet our customer's needs and may be called upon to advise internally on strategic planning.

• Conducting bench testing, pilot lab test, and in-plant validation
• Partnering with our Sales team, providing technical sales support to current and potential customers, keenly demonstrating Kemin products' impact on quality, yield, and cost with our proprietary clean label ingredients
• Working with our Research & Development team, creating and modulating formulations to optimize our product's impact in meeting our customers' needs
• Strategizing with our CLS (Customer Laboratory Services), defining protocols and trials for internal and external studies with customers and prospects.
• Operations team, fine tuning processes to improve overall product quality

This position is a remote role and can be located anywhere within the continental United States. Travel requirements may vary throughout the year, primarily domestic up to 60%.The ideal candidate must be located near an airport.

We Are Kemin

We are visionaries who see things differently and are inspired by the world around us.

We have been dedicated to using applied science to improve the quality of life for over half a century.

Weare aglobal ingredient manufacturer that strives to sustainably transform the quality of life every day for 80 percent of the world with its products and services.

For over half a century, Kemin has been dedicated to using applied science to address industry challenges and offer product solutions to customers in more than 120 countries. Kemin provides ingredients to feed a growing population with its commitment to the quality, safety and efficacy of food, feed and health-related products.

Established in 1961, Kemin is a privately held, family-owned-and-operated company with more than 3,500 global employees and operations in 90 countries, including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, San Marino, Singapore, South Africa and the United States.

As a Kemin team member, you’ll receive…

• A competitive financial package- in addition to your salary, we offer an uncapped bonus opportunity, 401k match program, and paid vacation and holidays.
• Robust health and wellness support- we are proud to offer a fitness reimbursement (for your whole family!), an on-site fitness center, restaurant with seasonal fresh food options (and the ability to order food to bring home), and free fresh fruit in break areas- to name a few.
• Continued learning opportunities- Kemin offers tuition reimbursement and recently launched a new corporate university with online and in-person training opportunities for growth and development throughout your entire career.

• The chance to give back to our world- Through our foundation of servant leadership, we are proud to offer ample service opportunities, including paid time off to do so. Kemin has a valued corporate partnership with both The World FoodProgrammeand Habitat for Humanity, in addition to many local initiatives.
• Opportunities to support our valued educators- Kemin is a proud sponsor of the Iowa Governor's Stem Advisory Council where we fund annual teacher's awards. In addition, we have a robust internship and externship program, and frequently host student tours.

Responsibilities

• Partnering with our Sales team, providing technical sales support to current and potential customers, keenly demonstrating Kemin products' impact on quality, yield, and cost with our proprietary clean label ingredients
• Responsible for the customer product evaluation process, including identifying evaluation criteria, designing protocols, initiating tests with customers, coordinating testing parameters, and reporting findings to customers in a confidential, standard format.
• Provide technical input in the identification of customer opportunities and in resolving customer/product technical problems.
• Conducting bench testing, pilot lab test, and in-plant validation
• Working with our Research & Development team, creating and modulating formulations to optimize our product's impact in meeting our customers' needs
• Strategizing with our Operations team, fine tuning processes to improve overall product quality
• Work closely with Account Managers and Product Managers in identifying opportunities, establishing goals and strategies, and implementing actions to meet business objectives.
• Support customers, and internal research, by designing protocols, coordinating trials and writing up final reports. Partnering with other departments when needed, such as CLS.
• Assist in providing technical training to customers and sales team.
• Maintain industry knowledge by attending tradeshow, conferences, etc.
• Represent Kemin in a professional and knowledgeable manner that provides assurance of Kemin's capabilities to customers.

Qualifications

• PhD in Meat Science or related field OR Master's degree with 3+ years experience
• Previous experience and thorough understanding of meat processing plants
• Expertise in product formulation math, experimental design, development, and basic non-meat ingredient functionality.
• Previous experience in a technical service (or related field) role introducing new products and concepts to targeted customer and/or markets.
• Demonstrated success in working with a sales team and obtaining product sales through effective use of technical services.
• Excellent written, verbal, and presentation skills.
• Excellent people skills with ability and willingness to provide exceptional customer service to internal and external customers.
• Strong analytical skills in applied research and commercial testing of products.
• Ability to recognize sales opportunities and determine appropriate action in conjunction with Account Managers.
• Ability to work in cross-functional teams to achieve customer and product objectives, including R&D, Regulatory Affairs, and Marketing.
• Well organized and an effective planner in use of resources, while demonstrating flexibility and responsiveness as market needs dictate.
• Computer proficiency in Word, PowerPoint, and Excel applications.

Kemin is an equal opportunity employer, and all reasonable accommodations will be considered.

A post-offer background check and drug screen is required. Additional pre-employmentrequirementsmay be necessarybased onposition.

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