Technical Service Manager Feed Safety and Feed Processing

Kemin; Miami (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Technical Service Manager to lead technical support for Feed Safety and Bio-Cide products in the Middle East. This role involves acting as a key liaison between sales teams and customers, driving execution of customer needs through collaboration and technical expertise. With a focus on innovation and growth, you will contribute to impactful presentations and strategic marketing plans. Join a dynamic team dedicated to enhancing animal nutrition and health, offering competitive financial packages and continued learning opportunities in a thriving industry.

Benefits

Competitive Financial Package

Bonus Opportunity

Fringe Benefits

Tuition Reimbursement

LinkedIn Learning

Corporate University Training

Qualifications

• 3-5 years of experience in the Feed Additives industry.
• Deep understanding of nutritionists' and veterinarians' needs.

Responsibilities

• Act as the technical liaison for Feed Safety and Bio-Cide products.
• Provide direct technical support to customers and distributors.
• Translate research findings into technical and sales tools.

Skills

Technical Expertise in Feed Additives

Communication Skills

Interpersonal Skills

Fluency in English

Fluency in Arabic

Motivation and Drive

Curiosity for Growth and Innovation

Education

Animal Production

Veterinary Medicine

Job description

Overview

KEMIN ANIMAL NUTRITION AND HEALTH – EMENA is seeking a: Technical Service Manager Feed Safety and Feed Processing - Middle East

Join our team as a Technical Service Manager! In this vital position, you will be the primary point of contact for all technical matters related to our Feed Safety, Feed processing and Bio-Cide product portfolio. In this position, you will serve the Middle East region.

We Are Kemin

We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.

A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.

Responsibilities

As Technical Service Manager, you'll have a wide range of responsibilities, such as:

• Act as the technical liaison between our Sales Force in the Middle-East and customers, providing comprehensive support for Feed Safety, Feed processing and Bio-Cide products, ensuring the sales-team to be well-equipped to meet customer needs.
• Offer direct technical support to customers and distributors. Identify, prioritize, and manage customer product and application needs, driving execution in collaboration with your counterparts or Product Manager.
• Work closely with customer laboratory services and product application development teams to ensure projects receive all necessary technical support.
• Translate research findings, including animal trials and field experiences, into technical and sales tools such as technical papers, success stories, and presentations. Collaborate with the Product Manager to create impactful presentations for customers, symposiums, and workshops.
• Manage, qualify, and provide technical input for lab service requests and applied research projects, following up to evaluate the added value of initiated support and services.
• Contribute to the preparation and execution of the marketing strategic plan.

Qualifications

Are you driven to make an impact in the animal nutrition and health industry? Do you have the skills and experience to drive success in a growing field? You might be our new colleague.

Who we are looking for brings?

• Technical Expertise and experience: 3-5 years of experience in Feed Additives industry or Feed Mill.
• Education: Animal production or Veterinary medicine or equivalent by experience.
• Experience: Over 5 years in a business environment, with a deep understanding of the needs of nutritionists and veterinarians.
• Language Skills: Fluency in English and Arabic.
• Communication: Excellent interpersonal and communication skills.
• Drive: Highly motivated, with a strong sense of urgency and drive to obtain results.
• Curiosity: Passion for growth and innovation.

What’s in it for you:

• A challenging opportunity where you will work with cutting edge products designed to enhance animal nutrition and health. Where YOU will become part of a growing industry with good opportunities for career development.

• A competitive financial package:

• Salary
• Bonus opportunity
• Fringe Benefits
• Continued learning opportunities: At Kemin we are compelled by curiosity, we offer our employees the possibility to develop themselves on a personal and professional level:

• Tuition reimbursement
• LinkedIn Learning
• Corporate University with online and in-person training.

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