Technical Services Manager

WCCCA-Washington County 911; Hillsboro (OR); On-site; USD 120,000 - 150,000; Full time

Job summary

The Washington County 911 Communications Center (WCCCA) in Oregon is seeking a Technical Services Manager to lead the technology and systems that support emergency communications. You will guide initiatives, manage projects, and align investments with operational needs and long-term goals.

Collaborating with executive leadership and external partners, you will ensure the reliability, security, and effectiveness of the infrastructure that first responders rely on every day.

Responsibilities

• Provide leadership, management oversight, and project planning for technology and systems supporting emergency communications.
• Align technology investments with organizational priorities, operational needs, and long-term goals.
• Ensure reliability, security, and effectiveness of the technology infrastructure for first responders.

Job description

Join WCCCA – the second largest 9-1-1 Emergency Communications Center in the State of Oregon. Leverage your skills, talents and leadership experience by joining our executive team to lead our Technical Services Division!

The Technical Services Manager provides leadership, management oversight, and project planning for the technology and systems that support critical public safety communications. This position plays a key role in aligning technology investments and initiatives with organizational priorities, operational needs, and long-term goals. In this role, you will work collaboratively with executive leadership, operational managers, and external partners. Our Technical Services Manager ensures the reliability, security, and effectiveness of the technology infrastructure that supports emergency communications and the first responders who depend on it.

This position is responsible for providing