Technical Services Consultant / IT Consultant

Corporate Network Services; Washington (District of Columbia); On-site; USD 100,000 - 125,000; Full time

Job summary

MainSpring is hiring a Technical Services Consultant in the DC Metro Area. This full-time role involves providing comprehensive IT support, diagnosing complex issues, and implementing various solutions. You must have at least 10 years of IT experience, a bachelor's degree in Computer Science or related field, and proficiency in technologies like VMware, PowerShell, and AWS. The position offers a salary range of $100,000-$125,000 annually, with responsibilities including frequent travel to clients in Maryland, Virginia, and D.C.

Qualifications

• Minimum of 10 years of experience in IT support, 5 in a lead role.
• Strong problem-solving skills.
• Proficient in PowerShell scripting for automation tasks.

Responsibilities

• Provide technical project consulting at client sites.
• Diagnose complex IT issues across platforms.
• Implement and troubleshoot IT infrastructure.

Skills

IT systems knowledge

Problem-solving

Communication skills

Teamwork

PowerShell scripting

VMware and Hyper-V

AWS and Azure

Network security

Linux systems administration

Office 365

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

Hyper-V

Office 365

AWS

Azure

ConnectWise PSA

ScreenConnect

ITGlue

Job description

Position: Technical Services Consultant / IT Consultant, DC-VA-MD (Metro Area). Job Location: DC Metro Area. Type: Fulltime, Mon-Fri. Number of Openings: 1. Salary Range: $100,000-$125,000 annually. Start Date: Contingent. The Technical Services Consultant / IT Consultant for the Integration team requires a well-rounded individual to consult, implement and manage a wide variety of solutions.

Responsibilities

• Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies).
• Diagnose and resolve complex IT issues across various platforms and systems.
• Provide technical support and guidance to team members and end-users.
• Implement and troubleshoot IT infrastructure, including hardware, software, and network systems.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Collaborate with other departments to identify and address IT needs and improvements.
• Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum of 10 years of experience in IT support or a similar role (5 as a lead role).
• Strong knowledge of IT systems, networks, and software applications.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications are a plus.
• Proficiency in VMware and Hyper-V environments.
• Proficiency with Office 365, Entra, Intune and Active Directory Administration.
• Strong PowerShell scripting for automation tasks is a must.
• Proficient with AWS and Azure cloud platforms.
• Experience with network security and firewall configurations (Unifi and PFSense troubleshooting a plus).
• Experience in Linux systems administration.
• Experience with Teams Room Configuration.
• Familiarity with ConnectWise PSA, ScreenConnect, and ITGlue are a plus.
• Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions.
• Own vehicle and clean driving record.
• Frequent travel to client sites throughout Maryland, Virginia and D.C.