Technical Services Associate: Product Support & Lab Work

TNEMEC COMPANY, INC.; North Kansas City (MO); On-site; USD 36,000 - 60,000; Full time

Job summary

Tnemec Company, Inc. invites applications for an entry-level Product Resource Representative to join the Technical Services team in North Kansas City, MO.

The role emphasizes training across coatings technology, application techniques, and performance attributes, with extensive hands-on product support via calls and emails. Successful candidates will gain laboratory experience, conduct MAEs and adhesion tests, and assist in customer and staff training.

Qualifications

• High school diploma or equivalent required.
• Associate degree or bachelor's degree preferred.
• 3–5 years of manufacturing experience.
• Proficiency with Microsoft Office.
• Ability to lift and move objects weighing up to 100 pounds.
• Willingness to travel regularly on company business.

Responsibilities

• Complete training program to learn about Tnemec products, specifications, applications and performance attributes.
• Conduct product complaint investigations and provide product support via telephone and email.
• Perform laboratory work including MAEs and adhesion testing, and maintain lab equipment.
• Prepare technical service preliminary research summaries and reports.
• Assist with training for customers, new agency representatives and new JS employees.
• Support field and lab activities including product demonstrations and ad hoc testing.

Skills

Communication

Microsoft Office

Team collaboration

Attention to detail

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Power tools

Laboratory equipment

Job description

Tnemec Company, Inc. invites applications for an entry-level Product Resource Representative to join the Technical Services team in North Kansas City, MO.

The role emphasizes training across coatings technology, application techniques, and performance attributes, with extensive hands-on product support via calls and emails. Successful candidates will gain laboratory experience, conduct MAEs and adhesion tests, and assist in customer and staff training.