Technical Services Advisor

Peterborough City Council; United States; Hybrid; USD 37,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Local government pension scheme

Flexible working arrangement

Job summary

Peterborough City Council is seeking a Technical Services Advisor for Planning and Building Control to deliver high-quality support to officers and external customers. The role includes handling enquiries by phone or email, issuing decisions, and assisting with committee preparation and enforcement support.

The position involves validation of applications and data handling across multiple computer systems, with agile elements and the potential to work remotely from the office once trained.

Qualifications

• Experience supporting planning, enforcement and building control teams.
• Strong IT skills to input and extract information from multiple systems.

Responsibilities

• Handle planning and building control enquiries by phone or email.
• Assist in issuing decisions, completion certificates and committee preparation.
• Support enforcement and appeals processes.

Job description

Technical Services Advisor for Planning and Building Control. The role involves assisting in providing a high quality, effective and efficient support service to Planning, Enforcement and Building Control officers and external customers. Some elements of the role are 'agile' with the opportunity to work remotely from the office once trained., Peterborough City Council are looking for a Technical Services Advisor to join the planning and building control support team. The job briefly comprises; dealing with general planning and building control enquiries via phone or email, issuing decisions, completion certificates, committee preparation, and appeals and enforcement support. The role requires the inputting, updating and generating of information and documents from various computer systems as well as interrogating systems to extract information.

The job also involves a more technical aspect, which is the 'validation' of planning and building control applications (checking and processing new applications on receipt) in line with relevant legislation.

All about our Team

We're the Planning and Building Control Team for Peterborough City Council, a group of dedicated professionals who help shape the places where people live, work and thrive. Our work covers many Technical areas from Planning, Development Management, Building Regulations and site inspections, all with the shared goal of creating safer spaces that meet today's needs while protecting the future. We're a collaborative, supportive team which value knowledge-sharing, continuous learning, and professional integrity. Whether we're reviewing plans or advising Architects or members of the public, we take pride in delivering a high-quality service that makes a difference to our community.

We are looking for someone who is very flexible in their approach; adaptable to ever changing demands, willing to help out where required and is a strong team player.

The job offers benefits such as a new office environment, flexi time, and flexible working; once trained, there is an opportunity to work 'remotely' away from the office in an agile environment.

Provisional Interview Dates - 22/23 and 28/29 October 2026

Our Benefits

• We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…
• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards