Technical Service Specialist, Construction Materials

LATICRETE International; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays and vacation time

Flexible spending

Life Insurance

Job summary

LATICRETE International in Washington, DC is seeking a technical support professional with experience in the construction industry. Candidates should have a solid background in customer service, technical service to architects and contractors, and familiarity with building materials.

The role involves reviewing blueprints, preparing technical documents, and conducting seminars. Ideal applicants will have 3-5 years’ experience, technical communication skills, and proficiency in Microsoft Office. Competitive benefits and a positive team environment are offered.

Qualifications

• Minimum 3-5 years’ experience in construction industry.
• 2 years in technical support of a building material or product preferred.
• Physical strength to lift and carry a minimum of 50 pounds frequently.

Responsibilities

• Provide technical service to architects, contractors, and distributors.
• Review architectural blueprints and details.
• Draft specifications for architects and engineers.
• Conduct seminars for professional audiences.
• Investigate customer service and product complaints.

Skills

Technical communication and presentation abilities

Knowledge of architecture and construction practices

Fluency in 2nd language

Computer skills with Microsoft Office

Team cooperation

Education

High School Diploma; Degree preferred

Tools

ERP systems like Oracle EnterpriseOne

CRM systems like SalesForce1

Job description

LATICRETE International in Washington, DC is seeking a technical support professional with experience in the construction industry. Candidates should have a solid background in customer service, technical service to architects and contractors, and familiarity with building materials.

The role involves reviewing blueprints, preparing technical documents, and conducting seminars. Ideal applicants will have 3-5 years’ experience, technical communication skills, and proficiency in Microsoft Office. Competitive benefits and a positive team environment are offered.