Technical Service Manager - Rotating Equipment Leader

BASIS NORTH AMERICA INC; Houston (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Basis North America Inc. in Houston seeks a seasoned Service Manager – Technical Development & Business to lead field service teams and drive service growth across North America.

The role blends technical leadership, project oversight, and client engagement for turbomachinery and rotating equipment in Oil & Gas, LNG, and power sectors. The successful candidate will oversee Field Service Engineers, shape service strategies, expand capabilities, and coordinate with clients and OEMs to deliver

Qualifications

• Degree in Mechanical, Electrical, Energy Engineering, or related.
• 8+ years of progressive experience in field service, operations, commissioning, maintenance, or project management involving rotating equipment.
• Strong knowledge of heavy-duty and aeroderivative gas turbines, steam turbines, compressors, pumps, gearboxes and auxiliaries.
• Experience with field service, commissioning, overhaul, maintenance, and troubleshooting.
• Familiarity with P&IDs, mechanical drawings, alignment, vibration analysis, and predictive diagnostic technologies.
• Strong project management, planning, budgeting, and cost-control capabilities.
• Knowledge of LTSA, CMOPA, T&M, and EPC contracts.
• Fluent English.
• Strong client-facing, leadership, communication, and problem-solving skills.

Responsibilities

• Plan, supervise Field Service Engineers supporting projects in North America and internationally.
• Ensure safe and timely execution of installation, commissioning, maintenance, troubleshooting, and overhaul activities.
• Coordinate technical documentation, EHS requirements, project planning, and field mobilizations.
• Monitor operational performance, costs, schedules, KPIs, and service quality.
• Maintain effective communication with clients, OEMs, suppliers, and project stakeholders.
• Support troubleshooting, root cause analysis, and repair strategies for rotating equipment.
• Assist in developing workshops, suppliers, technical procedures, and service capabilities.
• Build and support multidisciplinary teams across mechanical, electrical, and instrumentation disciplines.
• Participate in technical proposals, pre-sales activities, service development, and new business opportunities.

Skills

Leadership

Communication

Project management

Client-facing

Problem-solving

Fluent English

Education

Mechanical, Electrical, Energy Engineering degree

Job description

Basis North America Inc. in Houston seeks a seasoned Service Manager – Technical Development & Business to lead field service teams and drive service growth across North America.

The role blends technical leadership, project oversight, and client engagement for turbomachinery and rotating equipment in Oil & Gas, LNG, and power sectors. The successful candidate will oversee Field Service Engineers, shape service strategies, expand capabilities, and coordinate with clients and OEMs to deliver