Technical Service Manager – Park Maintenance & Safety

Malibu Jack's; Brunswick (OH); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Five Star Parks & Attractions is seeking a Technical Service Manager to oversee technology and maintenance at the park in Brunswick, OH. The role requires a self-starter with electro-mechanical knowledge and strong problem-solving abilities, plus exemplary customer service to ensure guests leave happy.

The position is full-time, on-site, and focuses on supervising a maintenance team, implementing safety standards, and coordinating with leadership on training programs and equipment upkeep.

Qualifications

• Minimum 1 year of supervisory experience in a maintenance role.
• Strong organizational skills and an ability to manage multiple attractions.
• Ability to stand or walk for long shifts and maintain safety standards.

Responsibilities

• Supervise Maintenance Techs to ensure tasks are addressed.
• Meet regularly with staff to provide supervision and open communication.
• Ensure compliance with state, federal, and other regulatory agencies.
• Provide continuous training and development for the tech and maintenance team.
• Determine schedules for maintenance staff to ensure coverage.

Skills

Supervisory experience

Maintenance knowledge

Electro-mechanical

Troubleshooting

Customer service

Education

High school diploma or equivalent

Tools

Embed system

Center Edge POS

Job description

Five Star Parks & Attractions is seeking a Technical Service Manager to oversee technology and maintenance at the park in Brunswick, OH. The role requires a self-starter with electro-mechanical knowledge and strong problem-solving abilities, plus exemplary customer service to ensure guests leave happy.

The position is full-time, on-site, and focuses on supervising a maintenance team, implementing safety standards, and coordinating with leadership on training programs and equipment upkeep.