Technical Service Manager - Chemicals - Surfactants

ChemSource Recruiting, Inc.; New York (NY); À distance; USD 110 000 - 165 000; Plein temps

Avantages offerts par ce poste

Company car

Excellent benefits package

Résumé du poste

Our client, a leading global chemical producer, seeks a Technical Service Manager for remote work with travel across the US. You will drive field technical market development in surfactants, polymers, chelates, and acids, interfacing with distributors and customers to craft solutions and commercial proposals.

The role requires 5–10+ years in formulation/technical service, strong communication skills, and the ability to travel up to 50% (East Coast focus).

Qualifications

• BS Chemistry or ChemE or related science degree; MS/PhD a plus.
• 5-10+ years in formulation, applications or technical service with surfactants, emulsions, resins, chelates and acid-based catalysts.
• Proven ability to solve complex technical challenges and provide solutions to competitive issues; analyze trends and resolve customer issues.
• Ability to build deep customer and distribution relationships across multiple levels.
• Strong interpersonal and communication skills.
• Prior experience in a customer-facing role with commercial awareness.
• Strong collaboration skills; able to work independently and across levels.
• Able to travel ~50% across the US, concentrating on East Coast.

Responsabilités

• Lead field technical market development in surfactants, water soluble polymers, chelates, and acids for different end use markets.
• Serve as primary interface with distribution partners and direct distribution customers' production and technical teams to develop commercial proposals and resolve issues.
• Drive customer success by providing formulation expertise and supporting product development to enable commercialization of technologies.
• Maintain high visibility and contribute to competitive advantage while delivering value.
• Travel approximately 50% to customers across the US, with East Coast concentration.

Connaissances

Formulation expertise

Customer-facing

Technical service

Surfactants

Emulsions

Chemistry industry knowledge

Formation

BS in Chemistry or Chemical Engineering

MS or PhD a plus

Description du poste

Our client, one of the world's largest global chemical producers, has an immediate need for a Technical Service Manager that will lead field technical market development in surfactants, water soluble polymers, chelates, and acids for different end use markets. This is a fully remote position with a preference for an individual to be located on the East Coast or Midwest. The role requires approximately 50% travel to customers throughout the US.

This position will serve as the primary interface with technical staff at distribution partners and as well as direct distribution customers' production and technical teams to help develop commercial proposals, provide solutions to competitive issues, and identify/resolve customer issues/inquiries.

The person in this role will drive customer success by providing formulation expertise, supporting product development and enabling the commercialization of technologies that create value.

This high-visibility position offers competitive compensation, an excellent benefits package, a company car and the opportunity to make a meaningful impact in building a more sustainable future.

Experience

• BS Chemistry or ChemE or related science degree - MS or PhD a plus.
• 5-10+ years experience in formulation, applications and/or technical service with a background in surfactants, emulsions, resins, chelates and acid based catalyst.
• Proven ability to solve complex technical challenges and provide solutions to competitive issues, analyze trends and identify and resolve customer issues.
• Able to build deep customer and distribution relationships across multiple levels.
• Strong interpersonal and communication skills required.
• Must have prior experience in a customer-facing role with commercial awareness.
• Strong collaboration skills, able to work independently and collaborate across all levels.
• Able to travel approximately 50% throughout US, with a concentration on the East Coast.

Interested candidates must be legally authorized to work in the United States.