Technical Service Account Manager

Clean Harbors; Wilmington (DE); On-site; USD 68,000 - 90,000; Full time

Job summary

Clean Harbors, a leader in environmental services, is seeking a Technical Service Account Manager. This role is crucial for driving new business and maintaining existing accounts, focusing on consultative selling techniques. The successful candidate will have a bachelor's degree and a proven sales strategy execution track record, dedicated to ensuring customer satisfaction and profitability.

Benefits

Comprehensive health benefits coverage after 30 days

401(k) with company matching

Generous paid time off

Company-paid training and tuition reimbursement

Positive and safe work environments

Qualifications

• Preferred experience in B2B markets and complex selling.
• Proficient in oral and written communications.
• Proven track record of sales strategy development and execution.

Responsibilities

• Develop and implement strategic sales plans for Corporate Accounts.
• Deepen existing business relationships and increase account satisfaction.
• Research prospective organizations and identify key customer stakeholders.

Skills

Analytical skills

Consultative selling

Strategic thinking

Relationship building

Communication

Problem-solving

Education

Bachelor’s Degree in Sales, Marketing, Business, or related fields

Tools

Salesforce.com

PowerPoint

Excel

Word

WebEx

Job description

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This range is provided by Clean Harbors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$68,800.00/yr - $90,000.00/yr

Clean Harbors is seeking a Technical Service Account Manager, that will hunt new business while maintaining current accounts. The individual is responsible for initiating sales in the region with a focus on new accounts, driving leads, and growing underpenetrated accounts. While working in conjunction various departments, the manager will product insight to our clientele regarding essential lines of business.

• Health and Safety is our #1 priority and we live it 3-6-5;
• Comprehensive health benefits coverage after 30 days of full-time employment;
• Pay Range : $68,800 - $90,000 annually
• Group 401K with company matching component;
• Generous paid time off, company paid training and tuition reimbursement;
• Positive and safe work environments;
• Opportunities for growth and development for all the stages of your career.

Responsibilities

• Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
• Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to Clean Harbors/Clean Harbor solutions;
• Research prospective organizations to identify the right customer stakeholders to sell to;
• Coach customer stakeholders and build consensus for Clean Harbor’s solutions within their organization;
• Independently and collaboratively strategize for solving deal-level challenges;
• Develop and implement strategic sales plans for Corporate Accounts to support the Company in achieving profitable revenue growth (e.g., detailed revenue potential estimates for all sites, analysis of decision process and key players, weekly plans for activity and revenue growth for each account);
• Deepen existing business relationships by continuing to increase account satisfaction with ownership of contractual service requirements, follow up with service delivery and deliver ever improving customer service;
• Successfully propose, negotiate, and close profitable revenue opportunities at existing and new account locations by leveraging strong relationships with senior environmental and operations executives;
• Effectively communicate the account strategy to the marketing team, field sales organization and all relevant internal stakeholders;
• Provide leadership to internal organization by partnering with and adding direction, training and coaching to line management and field sales and service team to ensure that goals are attained;
• Evaluate customer needs, understand market drivers and forces, and ensure appropriate service/product delivery and pricing;
• Understand account profitability, value, and potential to develop strategy to maximize profit and increase market share;
• Seek out and develop additional Technical Services Accounts using detailed target analysis templates.

Qualifications:

• Bachelor’s Degree preferred with a preference toward those in Sales, Marketing, Business, or related fields;
• Track record of developing and executing sales strategy; target customer selection, sales processes, account development and multi tiered relationship building;
• Experience in B2B markets;
• Ability to influence and cultivate strong internal relationships and develop sales support resources
• Experience in complex selling and commercial sales processes
• A producer with a verifiable track record of identifying, creating, and closing deals, and ultimately building a business.
• Proficient in oral and written communications;
• Proficient in PowerPoint, Word and Excel;
• Proficient in WebEx presentations;
• Proficient in Salesforce.com or similar CRM application;
• Self-starter and autonomous goal achiever that can also works well in a team;
• Strategic and conceptual selling expert;
• Analytical skills and project planning/management experience;
• Comfortable working in a matrixed multi-national environment;
• A strategic thinker – able to communicate effectively (both written and verbal) and influence all C suite buyers;
• Strong executive presence, polish, and political savvy;
• Communicate complex concepts in a compelling, concise, and creative way;
• Build and maintain trusted relationships with channels, partners, and clients;
• Tireless, high-energy professional with a bold and innovative flair;
• Substantial depth and breadth of applied judgment
• Comfortability working in a matrixed environment
• Ability to travel 30-50%

Clean Harbors Technical Services

• Waste Disposal – Comprehensive disposal of hazardous and non-hazardous waste at Company-owned facilities
• Recycling Services – Extensive recycling, reuse and reclamation options for materials such as solvents, chemicals, oil and electrical equipment
• Chemical Packing – Safe, efficient handling and disposal of the widest range of chemicals, including reactive and compressed gases
• Household Hazardous Waste (HHW) Services – HHW collection programs of all types and sizes, facilitated by Clean Harbors expert personnel

Clean Harbors is an equal opportunity employer.

Clean Harbors is a Military & Veteran friendly company.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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