Technical Sales Specialist

NAPA Auto Parts; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in automotive parts is seeking a Technical Sales Specialist to enhance sales through NAPA store accounts. This role involves customer interactions, sales strategy implementation, and close collaboration with distribution teams to meet sales targets. The ideal candidate will demonstrate strong relationship-building skills and a commitment to achieving sales goals.

Qualifications

• Experience in sales and customer relationship management.
• Ability to make in-person calls and develop sales opportunities.
• Strong communication and interpersonal skills.

Responsibilities

• Make a minimum of 8 in-person calls with existing accounts.
• Develop and maintain strong relationships with accounts.
• Meet or exceed sales and activity quotas.

Skills

Sales Lead Conversion

Customer Relationship Management

Market Penetration

Job description

Join to apply for the Technical Sales Specialist role at NAPA Auto Parts.

Position Mission

The Tools and Equipment Technical Sales Specialist (TSS) is responsible for generating and increasing sales through NAPA store end user accounts. This role is customer facing and focuses on coordinating and implementing market share impacting products and programs at the street level. The TSS reports to the division regional manager and manages a sales territory of NAPA stores.

Position Performance Measures

• Dealer Calls
• Program Implementation
• Market Penetration
• Meeting Sales Quota
• Sales Lead Conversion
• Lead Generation
• Market Dominance

Responsibilities: The primary responsibilities include:

• Making a minimum of 8 in-person calls with existing accounts to develop sales opportunities.
• Developing and maintaining strong relationships with accounts to promote products & services.
• Working with store decision makers to expand business and identify sales opportunities.
• Understanding customer needs and collaborating with Distribution Center Sales Teams.
• Coordinating with Customer Support Representatives on orders and billing.
• Mastering sales pitches using team knowledge and tools.
• Identifying opportunities and advising management.
• Understanding T&E products, programs, warranties, and rebates.
• Communicating regularly with managers, vendors, and colleagues about sales leads and customer issues.
• Participating in store sales events and promotions.
• Meeting or exceeding sales and activity quotas.
• Conducting account reviews and reporting progress.
• Performing other duties as assigned by the Regional Manager.

Core Values and Critical Impacts:

• Influence, Integrity, and Accountability
• Clear communication and honesty
• Approachability and positive attitude
• Leading by example and listening skills

Work Environment & Physical Requirements:

• Work in office, warehouse, retail, and customer environments.
• Stand/walk frequently in various environments.
• Lift up to 50 pounds.
• Use of vision and physical tasks like reaching, climbing, and stooping.
• Travel up to 75%, including overnight stays.