Technical Sales Representative

Frontdoor Defense; Somerville (MA); Hybrid; USD 92,000 - 103,000; Full time

Benefits offered by this job

Hybrid work

Healthcare benefits

Sabbatical

Job summary

Formlabs in Somerville, MA is seeking a Technical Sales Representative to close new sales of our additive manufacturing solutions with key customers. The role focuses on consultative selling and understanding customer demand to drive adoption of our cutting-edge 3D printing technology.

You will consult with customers, identify inbound leads, coordinate regular touchpoints, and represent Formlabs at trade shows while receiving extensive sales and product training.

Qualifications

• Bachelor's degree or equivalent in a STEM-related field.
• 0-5 years full-time work experience.
• Customer-focused and results-oriented relationship builder.
• Able to communicate effectively via phone, video, and email.

Responsibilities

• Understand customer demand to consult & sell additive manufacturing technology.
• Identify sales leads and follow up on inbound inquiries by phone and email.
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential.
• Coordinate regular touch points with customers to understand needs and drive sales growth.
• Represent Formlabs at trade shows and onsite events.
• Collaborate with key decision makers to identify opportunities and deliver sales results.
• Become a knowledgeable champion of Formlabs technology through training.

Education

Bachelor's degree or equivalent in a STEM-related field

Job description

Technical Sales Representative

Close new sales of Formlabs' additive manufacturing solutions with key customers

Location: Somerville, Massachusetts

Compensation: $92,000 - 103,000 USD / year

About The Role

Technical Sales Representative

Do you want to change how the world creates?

At Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and manufacture faster than ever before.

We're a team of hands-on builders, engineers, and innovators reinventing how the world makes physical things. If you're ready to shape the future of fabrication, come build it with us.

In this role you will:

• Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
• Identify sales leads and follow up on inbound sales inquiries by phone and email
• Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
• Coordinate regular touch points with customers to better understand their needs and align results to sales growth
• Represent Formlabs at trade shows and onsite customer events
• Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
• Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

About You:

• Bachelor's degree or equivalent in a STEM-related field
• 0-5 years full-time work experience
• Naturally curious and passionate about a wide variety of topics, especially technology
• A relationship builder who is customer focused and results-oriented
• Able to work independently but enjoy and thrive in a team environment
• Able to effectively communicate with customers via phone, video & email
• Have the ability to handle rejection, learn, and adapt

What do we offer?

• Competitive salary and sales commission system
• Opportunity to qualify & close high-potential inbound sales leads
• Ownership in a cutting edge tech company
• Extensive, continuous sales and technical training
• Industry leading products that you can stand behind
• Fast paced and meaningful work
• A unique and exciting office environment
• Hybrid work - 60% in-office (3 days)
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Healthy on-site lunches, snacks, beverages, & treats
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

At this time, Formlabs will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The annual pay range for this role is: $92,000 —$103,000 USD