Technical Sales Manager

M & M Productions USA; Oak Ridge (TN); On-site; USD 80,000 - 120,000; Full time

Job summary

M & M Production USA is seeking a highly technical, data-driven Technical Sales Manager to bridge engineering, CAD design and live event sales. You will translate client visions into safe technical designs, create show layouts, and train the sales team in technical offerings.

Role requires deep live event production knowledge, rigging safety, CAD proficiency, and data-driven selling experience. You will lead technical discovery, draft rigging plots, and manage CAD workflows with venues and

Qualifications

• 5+ years in live event production or related fields.
• Experience in technical sales, estimating, or client-facing roles.
• Proficiency with Vectorworks Spotlight, AutoCAD, or similar CAD software.
• Experience with Flex Rental Solutions or similar rental software.
• Familiarity with safety standards for rigging.
• Strong communication and project management skills.

Responsibilities

• Translate complex rigging, AV, and software capabilities into value-driven presentations.
• Draft rigging plots with point loads, bridle configurations, trim heights, and equipment placement.
• Evaluate data and engineering calculations to identify safety conflicts before loading in.
• Create 2D and 3D production layouts, scenic renderings, floor plans, and staging designs in CAD.
• Oversee rigging review workflow with venues, in-house providers, and engineers to ensure code compliance.
• Analyze client RFPs to define technical scopes, quotes, and labor estimates.
• Deliver technical training to the sales team on evolving event technologies and safety baselines.
• Oversee Flex Rental Software ecosystem for sales, pricing tiers, and inventory structures.
• Provide data-driven purchasing recommendations for production software and hardware.

Skills

CAD software

Vectorworks Spotlight

AutoCAD

Flex Rental Solutions

Data-driven sales

Consultative selling

Rigging safety

Event production

Python

JavaScript

Power Automate

AI tools

Tools

CAD software

Vectorworks Spotlight

AutoCAD

Flex Rental Solutions

Power Automate

Python

JavaScript

Job description

Job Description We are seeking a highly technical, data-driven Technical Sales Manager to join our team at M & M Production USA.

In this role, you will bridge the gap between complex engineering, custom technology solutions, and live event sales. You will be responsible for translating client visions into safe, actionable technical designs, creating visually stunning show layouts, empowering our sales team through continuous technical training, and actively assisting in the cultivation of high-value leads. The ideal candidate possesses a deep understanding of live entertainment production, structural rigging safety, and CAD software, alongside a proven track record of data evaluation and consultative selling.

Working Hours: Monday-Friday; Partner with the sales and marketing teams to identify, qualify, and nurture high-potential leads and enterprise accounts. Act as the technical heavyweight during early-stage discovery calls, building immediate credibility with prospective clients by demonstrating how our engineering capabilities can bring their complex creative visions to life.

• Accompany account executives on high-stakes sales pitches and site walkthroughs. Translate complex rigging, AV, and software capabilities into compelling, value-driven presentations that help close new business.
• Ensure all designs optimize sight lines and maximize capacity while strictly adhering to local fire marshal regulations, egress requirements, and ADA compliance guidelines.
• Rigging Plot Design: Draft detailed rigging plots that accurately specify point loads, bridle configurations, trim heights, and equipment placement relative to venue structural constraints.
• Risk Mitigation: Evaluate engineering data and structural calculations to proactively identify and resolve potential rigging or safety conflicts before loading in.

CAD & Show Design: Create comprehensive 2D and 3D production layouts, scenic renderings, floor plans, and staging designs using industry-standard CAD software to visualize event concepts for clients as requested by the sales team.

Rigging Approval Process Oversight: Manage the end-to-end rigging review and approval workflow. Coordinate directly with venue management, in-house rigging providers, and independent structural engineers to ensure all designs strictly adhere to local building codes, OSHA guidelines, and venue-specific safety weight limits.

Sales Enablement & Technical Training

• Partner with account executives to analyze client RFPs, define technical scopes, and generate highly accurate technical quotes, labor estimates, and equipment manifests.
• Sales Team Technical Training: Act as the primary technical subject matter expert for the sales department. Develop and deliver training sessions to educate sales staff on evolving event technologies, rigging safety baselines, product capabilities, and effective technical qualification strategies.
• Flex Rental Software Management: Oversee and manage the Flex Rental Software ecosystem for the sales team. Ensure equipment packages, pricing tiers, and virtual inventory structures are accurately maintained within Flex to streamline the quoting process and minimize equipment conflicts.

Data Evaluation & Procurement Capital

• Data-Driven Purchasing Recommendations: Routinely analyze utilization metrics, rental sub-hire costs, equipment failure rates, and sales pipeline trends to make data-backed purchasing recommendations for new production software and hardware equipment.

Custom Event Solutions & Software Development

• Application Creation & Maintenance: Code, build, and maintain custom internal software applications, scripts, or digital macros designed to create unique event solutions. This includes developing automated quoting tools, data-bridging scripts between internal systems, or specialized client-facing interactive event solutions.

5+ years of experience in live event production, AV integration, entertainment rigging, or structural layout.

• Experience in technical sales, estimating, project management, or customer-facing production roles.
• Proficiency with Vectorworks Spotlight, AutoCAD, or comparable CAD software.
• Experience with Flex Rental Solutions or similar rental management software is highly preferred.
• Working knowledge of entertainment rigging practices and applicable safety standards.
• Familiarity with AI tools, workflow automation, or scripting/programming (e.g., Python, JavaScript, Power Automate, or similar technologies) is a plus but not required.
• Excellent communication, presentation, and customer service skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.