Technical Sales Engineer - SCADA Electric Utility

ZipRecruiter; Cooksville (WI); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in automation solutions seeks a Technical Sales Engineer to support sales and marketing in the electric utility sector. This is a fully remote role requiring up to 75% travel, perfect for someone with extensive experience in electric utility automation and strong technical knowledge. The ideal candidate will aid various customers, participate in trade shows, and assist in the integration of crucial utility products.

Benefits

Competitive salary and benefits

Profit sharing

401K matching

Cross-functional collaboration

Qualifications

• Experience with electric utility automation (minimum four years).
• Knowledge of various SCADA protocols like DNP3, Modbus.
• Ability to manage live chats, testing, and troubleshooting.

Responsibilities

• Support customers with the integration of NovaTech products.
• Assist in customer demonstrations and training.
• Provide technical support during the sales cycle.

Skills

Technical knowledge of utility technologies

Analytical skills

Problem-solving

Excellent verbal communication

Excellent written communication

Education

Bachelor’s degree in Engineering or Computer Science

Tools

SCADA protocols

Intelligent Electronic Devices (IEDs)

Linux operating systems

Lua

Python

C/C++

Job description

Job Description

THIS POSITION IS FULLY REMOTE - PREFERABLY LOCATED IN THE Southeast or Northeast UNITED STATES.

NovaTech Automation is a producer of automation solutions for the electric power industry. Our products and services simplify complexity, reduce risk, and extend the capabilities of engineers and organizations, making the world’s power grids more reliable, efficient, sustainable, and secure.

About the Role

The Technical Sales Engineer will provide support for various sales and marketing strategies across all Sales Regions within the electric utility industry. Duties include reviewing product and application documentation, providing content for marketing materials, developing proposals, attending trade shows, supporting customer demonstrations, and training. This is a fully remote role with 50-75% travel required. Experience with electric utility automation is essential.

What You’ll Do:

• Understand the capabilities and applications of NovaTech branded products.
• Support customers with the integration of Orion (utility automation), Bitronics (metering), Kronos (GNSS Clock), and Hermes (hardened utility networking) products.
• Assist customers with NovaTech ADMS and EMS SCADA deployments.
• Support deployment of advanced networking architectures using NovaTech equipment.
• Consult with customers on technical issues.
• Participate in bid and proposal activities.
• Develop and deliver product demonstrations and documentation.
• Support field sales in customer presentations and trade events.
• Provide technical support during the sales cycle.
• Assist the sales team with technical elements of RFIs/RFPs.
• Relay customer feedback and market needs to engineering and product development teams.
• Represent NovaTech values: Service, Innovation, Integrity, and Teamwork.

What You Will Need:

• Bachelor’s degree in Engineering, Computer Science, or equivalent experience (at least four years in electric utility automation).
• Experience with various Intelligent Electronic Devices (IEDs) in the electric utility industry.
• Knowledge of SCADA protocols such as DNP3, Modbus, IEC-61850, etc.
• Experience with substation architecture, protective relay communications, and network/serial communications.
• Experience with ADMS/EMS concepts and deployment.
• Knowledge of advanced networking concepts and deployments.
• Experience managing live chats, testing, and troubleshooting solutions.
• Programming skills in Lua, Python, or C/C++.
• Understanding of Linux operating systems.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Deep technical knowledge of utility technologies such as OT, protection and control, microgrids, renewable energy, or energy management.
• Ability to develop customer relationships and translate needs into solutions.
• Willingness to travel up to 75% frequently.

Bonus Experience:

• Experience managing Radius systems for ID management.
• Knowledge of IT security best practices.
• Working knowledge of databases.

What to Expect from Us

• Competitive salary and benefits, including profit sharing and 401K matching.
• Impactful work supporting critical infrastructure in a stable, growth-oriented organization.
• Cross-functional collaboration at all levels.

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