Technical Sales Engineer

SMS group; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid vacation

Paid holidays

401k with company match

Training

Tuition reimbursement

Job summary

SMS group is seeking a Technical Sales Engineer/Specialist to process customer orders from initial request through delivery, leveraging technical knowledge to ensure accuracy and customer satisfaction.

You will serve as the primary contact for Technical Service Division orders, prepare quotations, source parts, and support both customers and SMS Sales. Travel about 10% is expected.

Qualifications

• A two-year technical degree combined with two years of business experience OR a bachelor's degree in engineering with two years of applicable experience.
• Bi‑Lingual is a plus (German, Italian or Spanish).
• Strong organizational skills and attention to detail.
• Interpret technical drawings for order quotation and accuracy.
• Interpret materials of construction and material conversions.
• Excellent communication and customer service skills.
• Ability to write reports and correspond with customers.
• Proficiency in Microsoft Office software.
• CAD preferred but not required.
• Experience with SAP/ERP system is preferred.

Responsibilities

• Serve as the point of contact for Technical Service Division orders.
• Process customer requests for quotations per company metrics and procedures.
• Create RFQs and source parts through approved vendors.
• Track customer requests for quotations and ensure accuracy in final quotations.
• Provide strong support for end customers and SMS Sales Department.
• Perform other duties as assigned; travel approximately 10%.

Skills

Organizational skills

Customer service

Communication skills

Report writing

Microsoft Office

SAP/ERP

Engineering understanding

Bi-lingual (German/Italian/Spanish)

Education

Two-year technical degree + business experience

Bachelor's degree in engineering (mechanical preferred)

Tools

CAD

SAP/ERP

Microsoft Office

Job description

Summary

The Technical Sales Engineer/Specialist processes customer orders and handles all aspects of technical sales from initial request through delivery to ensure accuracy and customer satisfaction. You can use your technical background and expertise to excel with us!

Who we are

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we are located.

www.sms-group.us

What you'll do

Serve as the point of contact for Technical Service Division orders. Process customer requests for quotations in accordance with pre-determined company metrics and procedures. Creating RFQ’s and sourcing parts through approved vendors. Track customer requests for quotations, communicate with the customer to ensure accuracy, and prepare and send final quotations. Provide strong support for end customer and SMS Sales Department. Perform other duties as assigned or requested. Business travel approximately 10%.

What you’ll need

• A two-year technical degree combined with two years of business experience OR:
• A bachelor’s degree in engineering preferably mechanical with two years of applicable experience.
• Bi – Lingual is a plus (German, Italian or Spanish)
• Strong organizational skills and attention to detail.
• Required to interpret Technical Drawings for the purpose of order quotation and accuracy.
• Required to interpret materials of construction and material conversions.
• Excellent communication and customer service skills.
• Ability to write reports and correspond with customers.
• Proficiency in Microsoft Office software.
• CAD preferred but not required.
• Experience with SAP/ERP system is preferred.

What we offer

• Competitive compensation, medical/dental/vision coverage, paid vacation, paid holiday time, 401k with a company match, training, a tuition reimbursement program and more!

What we do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non‑ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.