Technical Sales Engineer

Joseph Michaels International; Colonial Heights (VA); In loco; USD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

Joseph Michaels International is seeking a Technical Sales & Customer Support specialist to act as the primary technical resource for customers, offering guidance and product recommendations. You will support business development through technical presentations, product demonstrations, and consultations while building strong customer relationships.

In addition, you will collaborate with production and engineering teams to optimize manufacturing processes, troubleshoot issues, and provide

Competenze

• Bachelor's degree in a technical discipline is required.
• Minimum 3–5 years in technical sales, applications engineering, or related roles.
• Excellent communication, presentation, and customer-facing skills.
• Willingness to travel up to 50% and handle field-facing responsibilities.
• CRM/ERP systems experience is preferred.

Mansioni

• Serve as the primary technical resource for customers, providing guidance and product recommendations.
• Support business development through technical presentations, demonstrations, and consultations.
• Build strong customer relationships by understanding requirements and proposing solutions.
• Assist customers in evaluating electrical insulation materials and related products.
• Collaborate with production and engineering teams to optimize processes and product performance.
• Troubleshoot issues related to adhesion, curing cycles, performance, and material compatibility.
• Provide technical feedback to improve products and manufacturing processes.
• Partner with cross-functional teams to evaluate new materials, coatings, resins, and insulation technologies.
• Assist with product testing, validation, and implementation activities.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Conoscenze

Technical sales

Applications engineering

Customer relationships

Communication skills

Presentation skills

Travel up to 50%

CRM/ERP familiarity

Formazione

Bachelor's degree in Electrical Eng.

Bachelor's degree in Chemical Eng.

Bachelor's degree in Materials Science

Related technical discipline

Descrizione del lavoro

Technical Sales & Customer Support

• Serve as the primary technical resource for customers, providing application guidance and product recommendations.
• Support business development activities through technical presentations, product demonstrations, and customer consultations.
• Build and maintain strong customer relationships by understanding application requirements and proposing effective solutions.
• Assist customers in evaluating and implementing electrical insulation materials and related products.

Manufacturing & Process Optimization

• Collaborate with production and engineering teams to optimize manufacturing processes and product performance.
• Troubleshoot application and manufacturing issues related to adhesion, curing cycles, performance, and material compatibility.
• Support continuous improvement initiatives that enhance product quality, efficiency, and customer outcomes.
• Provide technical feedback to improve products and manufacturing processes.

Product Development & Innovation

• Partner with cross-functional teams to evaluate new materials, coatings, resins, and insulation technologies.
• Assist with product testing, validation, and implementation activities.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Chemical Engineering, Materials Science, or a related technical discipline.
• Minimum of 3-5 years of experience in technical sales, applications engineering, product engineering, or a related role.
• Strong understanding of engineering principles and manufacturing environments.
• Excellent communication, presentation, and customer-facing skills.
• Ability to travel up to 50% as needed.
• Proficiency with CRM and ERP systems is preferred.

Preferred Qualifications

• Experience within the transformer, electrical insulation, power distribution, or related industries.
• Knowledge of insulation materials, coatings, resins, laminates, varnishes, and curing processes.
• Experience supporting customers in industrial or manufacturing settings.
• Proven ability to troubleshoot technical issues and develop effective solutions.