Technical Sales Engineer

Henderson Group Recruiting; Colonial Heights (VA); In loco; USD 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

Henderson Group Recruiting seeks a Technical Sales & Customer Support professional in Virginia to act as the main technical resource for customers. You will guide applications, demonstrate products, and drive customer satisfaction while collaborating with engineering and production teams.

You will build strong relationships, evaluate materials and insulation technologies, and help implement solutions in industrial settings. Travel up to 50% may be required.

Competenze

• Excellent communication, presentation, and customer-facing skills.
• Ability to travel up to 50% as needed.
• Proficiency with CRM and ERP systems is preferred.

Mansioni

• Serve as the primary technical resource for customers, providing application guidance and product recommendations.
• Support business development activities through technical presentations, product demonstrations, and customer consultations.
• Build and maintain strong customer relationships by understanding application requirements and proposing effective solutions.
• Assist customers in evaluating and implementing electrical insulation materials and related products.
• Collaborate with production and engineering teams to optimize manufacturing processes and product performance.
• Troubleshoot application and manufacturing issues related to adhesion, curing cycles, performance, and material compatibility.
• Support continuous improvement initiatives that enhance product quality, efficiency, and customer outcomes.
• Provide technical feedback to improve products and manufacturing processes.
• Partner with cross-functional teams to evaluate new materials, coatings, resins, and insulation technologies.
• Assist with product testing, validation, and implementation activities.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Conoscenze

Communication

Presentation

Customer-facing

CRM

ERP

Formazione

Bachelor's degree in Electrical Engineering, Chemical Engineering, Materials Science

Strumenti

CRM

ERP

Descrizione del lavoro

Technical Sales & Customer Support

• Serve as the primary technical resource for customers, providing application guidance and product recommendations.
• Support business development activities through technical presentations, product demonstrations, and customer consultations.
• Build and maintain strong customer relationships by understanding application requirements and proposing effective solutions.
• Assist customers in evaluating and implementing electrical insulation materials and related products.

Manufacturing & Process Optimization

• Collaborate with production and engineering teams to optimize manufacturing processes and product performance.
• Troubleshoot application and manufacturing issues related to adhesion, curing cycles, performance, and material compatibility.
• Support continuous improvement initiatives that enhance product quality, efficiency, and customer outcomes.
• Provide technical feedback to improve products and manufacturing processes.

Product Development & Innovation

• Partner with cross-functional teams to evaluate new materials, coatings, resins, and insulation technologies.
• Assist with product testing, validation, and implementation activities.
• Identify opportunities for product enhancements based on customer feedback and market needs.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Chemical Engineering, Materials Science, or a related technical discipline.
• Minimum of 3-5 years of experience in technical sales, applications engineering, product engineering, or a related role.
• Strong understanding of engineering principles and manufacturing environments.
• Excellent communication, presentation, and customer-facing skills.
• Ability to travel up to 50% as needed.
• Proficiency with CRM and ERP systems is preferred.

Preferred Qualifications

• Experience within the transformer, electrical insulation, power distribution, or related industries.
• Knowledge of insulation materials, coatings, resins, laminates, varnishes, and curing processes.
• Experience supporting customers in industrial or manufacturing settings.
• Proven ability to troubleshoot technical issues and develop effective solutions.