Technical Sales Engineer

Buckley Associates; City of Albany (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with match

Profit sharing

Paid time off

Job summary

Buckley Associates, a long-standing HVAC equipment provider in the Northeast, seeks a Technical Sales Engineer in Albany, NY. You will collaborate with the sales team to drive revenue growth, generate quotes, and ensure customer satisfaction while applying technical HVAC knowledge.

The role requires effective time management, strong communication, and the ability to work in a fast-paced environment. Full-time, in-office in Albany with competitive benefits and growth opportunities.

Qualifications

• Bachelor's degree preferred in Mechanical Engineering.
• Working knowledge of Microsoft Office including Excel, Word, and Outlook.
• Strong communication and sales skills.

Responsibilities

• Generate selections and customer quotes for all represented products.
• Download drawings, specifications, schedules, and details.
• Perform accurate take-offs electronically using Planswift.
• Process stock and factory orders for customers.
• Answer calls and emails about quotations, orders, tracking, freight, service, and warranties.
• Maintain knowledge of HVAC fundamentals and product lines.
• Participate in factory and Buckley technical training offerings.
• Fulfill customer product and service needs using product knowledge and teamwork.

Skills

HVAC knowledge

Sales

Communication

multitasking

Team player

Education

Bachelor's degree in Mechanical Engineering

Tools

Planswift take-offs

Microsoft Office

Job description

Summary

We are looking for a Technical Sales Engineer who will play a pivotal role in our sales team's success. You will collaborate closely with our sales team to drive revenue growth, exceed sales targets, and ensure exceptional customer satisfaction. This position requires a technical understanding of HVAC products and systems, effectively managing your time, and excellent communication skills.

For over 56 years Buckley has been providing the Northeast with top quality HVAC equipment and product solutions from the most innovative equipment manufacturers in the industry. We focus on providing our clients with outstanding customer service from knowledgeable subject matter experts.

Buckley recognizes that our success can only be achieved through teamwork and to that effect we invest heavily in our employees’ personal growth and development. We believe that every member of the team is a contributor to our overall success as a company.

Buckley continues to be a privately owned family business run by the second generation of the Buckley family. While the business has grown over the years, we continue to stay true to our founder’s core values that continue to drive us forward.

It is an exciting time at Buckley as we grow…join us!

Essential Functions

• Generate selections and customer quotes for all the products that we represent, including but not limited to RGDs, VAVs, Fans, and Mechanical Equipment
• Download drawings, specifications, schedules, and details
• Perform accurate “take-offs” electronically using Planswift
• Process stock and factory orders for customers
• Answer phone calls and email requests from clients relating to quotations, order processing, order tracking, freight claims, product availability, field service, and warranties
• Follow established sales processes and procedures at Buckley
• Maintain knowledge of HVAC fundamentals and product lines
• Maintain a working understanding of all the products on our line card by consistently participating in factory and Buckley technical training offerings
• Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources
• This job description isn’t meant to cover every single responsibility of the role. The position may also take on other tasks and follow additional instructions as assigned by the Sales Manager.
• Demonstrate ability to multitask
• Effective organizational skills with attention to detail
• General understanding and knowledge of selling principles
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Energetic and effective salesperson with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment
• Perform quality work and meet deadlines without direct supervision
• Interact professionally with other employees, customers, and suppliers
• Work effectively as a team member
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Type/Expected Hours of Work

• Full time
• Monday- Friday 8:00 am-5:00 pm, in the Albany, NY office

Required Education and Experience

• Bachelor's degree in Mechanical Engineering is preferred
• Working knowledge of Microsoft Office including Excel, Word, and Outlook

Buckley Associates is an Equal Opportunity Employer offering a generous package of benefits including Medical, Dental, Vision and Life insurance, 401K with match, Profit Sharing and Paid Time Off.

• Medical
• Dental
• Vision
• Life insurance
• 401K with match
• Profit Sharing
• Paid Time Off