Technical Sales Engineer

360 Recruiter Accelerator; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

360 Recruiter Accelerator's client, a global manufacturer of industrial fluid-handling equipment, seeks an Aftermarket Sales Engineer to grow its U.S. aftermarket business. The role blends technical customer support with aftermarket sales, focusing on spare parts, upgrades, and services, and preparing, coordinating, and following up on quotes and orders.

Based onsite in the Charlotte area when not traveling, the position requires travel about 50% in the U.S. with occasional international trips.

Qualifications

• 3+ years in aftermarket, service, electrical, mechanical or technical sales.
• Experience with technical customer support, troubleshooting, or follow-up.
• Strong technical aptitude and understanding of digital tools and business systems.
• Good written and verbal communication skills.
• Valid driver’s license and passport.

Responsibilities

• Develop aftermarket sales with existing U.S. customers, including spare parts, upgrades, and service agreements.
• Prepare and follow up on quotes and orders for spare parts and aftermarket services; define technical scope with the service engineer as needed.
• Support the service and coordinate customer inquiries, service orders, and follow-up with the service engineer, distributors, and service partners.
• Track installed equipment across the U.S., maintain a pipeline of aftermarket opportunities, and report sales activity and conversion.
• Travel approximately 50%, primarily within the U.S., with occasional international travel.

Skills

Aftermarket sales

Technical customer support

Troubleshooting

Digital tools

Communication skills

Education

Technical education

Tools

CRM systems

ERP software

Job description

Our client, a global manufacturer of industrial fluid-handling equipment, is hiring an Aftermarket Sales Engineer to help grow its U.S. aftermarket business.

Based onsite in the Charlotte area when not traveling.

This role combines technical customer support with aftermarket sales. You’ll follow up with existing customers, identify needs for spare parts, upgrades, and services, and prepare, coordinate, and follow up on quotes and orders.

Role Overview:

• Develop aftermarket sales with existing U.S. customers, including spare parts, equipment upgrades, and service agreements.
• Prepare and follow up on quotes and orders for spare parts and aftermarket services. Work with the service engineer to define the technical scope as needed.
• Support the service and coordinate customer inquiries, service orders, and follow-up with the service engineer, distributors, and service partners.
• Track installed equipment across the U.S., maintain a pipeline of aftermarket opportunities, and report sales activity and conversion.
• Travel approximately 50%, primarily within the U.S., with occasional international travel as needed.

Ideal Background:

• Relevant technical education and 3+ years of experience in aftermarket, service, electrical, mechanical, or technical sales.
• Experience with technical customer support, troubleshooting, or aftermarket follow-up.
• Strong technical aptitude and a solid understanding of digital tools and business systems.
• Good written and verbal communication skills.
• Valid driver’s license and the ability to obtain and maintain a passport.