After Sales & Spare Parts Specialist

Quanta US; Clearwater (FL); In loco; USD 55.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% employer-paid health coverage

401(k) employer match up to 4%

Life Insurance

Short-Term Disability

Paid Time Off

9 paid holidays annually

Descrizione del lavoro

A global industrial equipment manufacturer is seeking a Technical Parts & After-Sales Specialist in Florida. This role focuses on customer care, supplier coordination, and technical support for spare parts. Ideal for a junior technical professional or recent engineering graduate, offering a salary of $55,000 - $60,000, with benefits including employer-paid health coverage, 401(k) match, and paid time off.

Competenze

• 0–4 years in a mechanical, manufacturing, or technical customer service environment.
• Proven ability to read and interpret mechanical blueprints and part drawings.
• Basic understanding of ERP systems and Microsoft Excel.

Mansioni

• Receive and process customer inquiries and orders for spare parts.
• Prepare and issue quotations based on price lists and technical input.
• Follow up on orders, deliveries, and service requests.
• Maintain accurate customer and order data in the ERP system.
• Communicate with local suppliers for fabricated and machined parts.
• Collaborate with senior technical staff and the engineering team in Europe.
• Prepare Excel reports and maintain documentation.

Conoscenze

Read and interpret mechanical blueprints

Communication skills

Organization skills

Multitasking skills

Adaptability

Formazione

Technical degree in Mechanical, Mechatronic, or Industrial Engineering

Strumenti

ERP systems

Microsoft Excel

Descrizione del lavoro

Overview

A global industrial equipment manufacturer with U.S. operations in Florida is seeking a Technical Parts & After-Sales Specialist to support its North American customer base. This role bridges customer care, supplier coordination, and technical support — ensuring that spare parts (both commercial components and made-to-drawing mechanical parts) are quoted, ordered, and delivered accurately and efficiently. It’s an excellent opportunity for a junior technical professional or recent engineering graduate to gain hands-on exposure to international machinery manufacturing, while learning directly from senior team members in a close-knit U.S. branch.

Base pay range

$55,000.00/yr - $60,000.00/yr

Key Responsibilities

• Customer Care & Order Management
• Receive and process customer inquiries and orders for spare parts.
• Prepare and issue quotations based on price lists and technical input.
• Follow up on orders, deliveries, and service requests.
• Maintain accurate customer and order data in the ERP system.
• Communicate with local suppliers for fabricated and machined parts.
• Read and interpret mechanical drawings and blueprints to clarify requirements with suppliers.
• Monitor lead times and ensure timely delivery of all parts.
• Support the evaluation of supplier performance and delivery accuracy.

• Technical & Internal Support
• Collaborate with senior technical staff and the engineering team in Europe for clarifications.
• Assist warehouse and logistics functions when needed (shipments, trucking, etc.).
• Prepare Excel reports (backlog, order intake, shipments) and maintain documentation.

Qualifications

• Education: Technical degree or equivalent in Mechanical, Mechatronic, or Industrial Engineering (or related field).
• Experience: 0–4 years in a mechanical, manufacturing, or technical customer service environment.
• Technical Skills:
• Proven ability to read and interpret mechanical blueprints and part drawings.
• Basic understanding of ERP systems and Microsoft Excel.

Soft Skills:

Excellent communication, organization, and multitasking skills. Team-oriented, adaptable, and proactive mindset in a small-team setting.

Benefits

• Base Salary: $55,000 – $60,000 (commensurate with experience)
• Health, Vision & Dental: 100% employer-paid individual coverage
• 401(k): Employer match up to 4%
• Life Insurance, Short-Term Disability, and AD&D
• Paid Time Off:
• 10 days PTO per year (accrual increases with tenure)
• 9 paid holidays annually

This position is a gateway to broader responsibilities in After-Sales, Spare Parts, or Purchasing within the company’s North American organization. The successful candidate will gain mentorship, international exposure, and the opportunity to grow into a key operational or customer-facing role.