Technical Sales Coordinator

Applied Physics Technologies

Portland (OR)

On-site

USD 92,300 - 120,029

Full time

14 days+

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Job summary

A leading manufacturer in Oregon is seeking a motivated Technical Sales Associate to support customers through the sales cycle. This role combines technical knowledge with strong communication skills, ensuring a seamless experience from inquiries to after-sales support. An ideal candidate will have a degree in a related field and 1–3 years of relevant experience. The position offers a full-time opportunity in a growing company, with a competitive salary range of $92,300.00-$120,029.00.

Qualifications

1–3 years of experience in sales support, customer service, or technical sales.
Familiarity with quoting, sales order processing, and RMA workflows.
Ability to learn and articulate technical concepts.

Responsibilities

Serve as a primary contact for customer inquiries, providing technical information.
Prepare and manage customer quotes, ensuring accuracy.
Process sales orders and support RMA requests.

Skills

Technical knowledge

Strong communication skills

Organizational skills

Attention to detail

Education

Bachelor’s degree in physics, engineering, materials science, or related field

Tools

CRM/ERP systems

Microsoft Office Suite

Job description

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Direct message the job poster from Applied Physics Technologies

HR Specialist Applied Physics Technologies

Position Summary:

We are seeking a motivated and detail-oriented Technical Sales Associate to join our team. The ideal candidate will combine technical knowledge with strong communication skills to support customers through the full sales cycle—from inquiries and quoting to order processing and after-sales support (including RMAs). This role requires the ability to understand complex technical products, assist customers in selecting solutions, and ensure a seamless experience.

Company Summary:

Located in the heart of Oregon’s stunning wine country, Applied Physics Technologies is a leading manufacturer of thermionic, field emission, and thermal field emission cathodes. Our customers include the world’s leading microscopy, microanalysis, x-ray tube, and additive manufacturing producers. As a wholly owned subsidiary of Hitachi High-Tech, we have the global reach of a large company with the close-knit culture of a small but growing local business. Applied Physics Technologies has two locations. Our headquarters and manufacturing site is in McMinnville, OR, while our site in Hillsboro, OR focuses mainly on research and product development.

Essential Functions and Responsibilities:

Serve as a primary point of contact for customer inquiries, providing technical and product information.
Prepare and manage customer quotes, ensuring accuracy and timely delivery.
Process sales orders, working closely with production, shipping, and accounting teams.
Support customers with RMA (Return Material Authorization) requests and coordinate resolution.
Develop a strong understanding of our product lines (commercial cathodes, liquid metal ion sources, cathode assemblies, emitter repairs, and related services).
Maintain customer records in ERP systems and track sales activity.
Collaborate with the technical and engineering team to address customer-specific needs.
Weekly/Monthly/Quarterly updates to leadership on sales data.

Qualifications/Experience:

Bachelor’s degree in physics, engineering, materials science, or related technical discipline preferred; equivalent technical sales experience considered.
1–3 years of experience in sales support, customer service, or technical sales (experience in electron microscopy or scientific instrumentation is a plus).
Familiarity with quoting, sales order processing, and RMA workflows.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency with CRM/ERP systems and Microsoft Office Suite.
Ability to learn and articulate technical concepts effectively.

Seniority level