Technical Sales Administrative Support

Altec Industries, Inc; Elizabethtown (KY); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Vacation

Parental Leave

Disability Leave

Flexible Spending Accounts

Tuition Assistance

Employee Assistance Program

Life Insurance

Supplemental Insurance

Wellness Programs

Job summary

Altec Industries, Inc., headquartered in Birmingham, Alabama, is seeking an Administrative Associate to support the new-equipment sales organization and documentation involved in vehicle sales. The role emphasizes accuracy, organization, and timely communication with internal and external customers.

The successful candidate will handle filing, data entry, licenses and intercompany inquiries while providing professional customer service.

Qualifications

• High school diploma or GED is required.
• Four-year degree is desired, but not required.
• Previous experience / knowledge of administrative duties are a must.
• Strong computer skills. Demonstrated proficiency using Microsoft Office: Word, Excel, and Power Point.
• Experience with Oracle Applications and/or accounting is a plus.

Responsibilities

• Coordinate shipping of completed new vehicles or demonstrators.
• Develop knowledge of Altec affiliated companies to effectively direct inquiries or facilitate intercompany transactions.
• Answer incoming calls from customers, both internal and external.
• Provide administrative support including filing, copying, faxing, mailing, and typing.
• Prepare related reports or validate data to ensure that information is timely and accurate.
• Assist with maintenance of customer accounts as it relates to setup, tax documentation, credit terms, etc.
• Administer or support Altec dealer licenses. This could include monitoring sales licenses, dealer plates, and submitting paperwork related to license renewals.
• Other duties as assigned.

Skills

Communication

Time management

Customer service

Detail oriented

Microsoft Office

Education

High School Diploma or GED

Bachelor's degree (desirable)

Tools

Microsoft Office

Oracle Applications

Job description

Responsibilities

There is an exciting opportunity for an Administrative Associate to support thenew-equipment sales organization, which encompasses the Technical Sales & Account Management processes for Altec. The primary administrative support function revolves around the documentation involved in the sale of partial or complete vehicles.

THE SUCCESSFUL CANDIDATE MUST

• Have excellent verbal, organization, and written communications skills.
• Be able to perform detail-oriented work with accuracy and timeliness.
• Must be able to independently manage time and multi-task with minimal supervision.
• Must be able to analyze problems & develop solutions.
• Have a strong commitment to providing excellent customer service.

REQUIRED QUALIFICATIONS

• High school diploma or GED is required.
• Four-year degree is desired, but not required.
• Previous experience / knowledge of administrative duties are a must.
• Strong computer skills. Demonstrated proficiency using Microsoft Office: Word, Excel, and Power Point.
• Experience with Oracle Applications and/or accounting is a plus.

MAJOR RESPONSIBILITIES

• Coordinate shipping of completed new vehicles or demonstrators
• Develop knowledge of Altec affiliated companies to effectively direct inquiries or facilitate intercompany transactions.
• Answer incoming calls from customers, both internal and external.
• Provide administrative support including filing, copying, faxing, mailing, and typing.
• Prepare related reports or validate data to ensure that information is timely and accurate.
• Assist with maintenance of customer accounts as it relates to setup, tax documentation, credit terms, etc.
• Administer or support Altec dealer licenses. This could include monitoring sales licenses, dealer plates, and submitting paperwork related to license renewals.
• Other duties as assigned.

Experience Level Adjustmnt

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

• Medical, Dental, Vision and Prescription Drug Program
• Retirement 401(k) Traditional or Roth Program Options with Company Match
• Vacation and Holidays
• Parental Leave
• Short Term and Long Term Disability Leave
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Assistance and Mental Health/Substance Abuse Program
• Life Insurance, Accidental Death and Dismemberment Insurance
• Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
• Additional Wellness Programs and Rewards Available

Why Join Altec?

If you're considering a career with Altec,there's never been a better time to join us! Our company was founded on values that place the customer first and prioritize our people as our greatest strength. Over the years, those values and our talented associates have helped us to earn the trust and confidence of customers worldwide. Today, Altec is an innovative, financially sound company that sets the standard of excellence in design,manufacturing and service — and that's why we're the ideal place for you to grow your career.

Founded in 1929, Altec is a privately held company headquartered in Birmingham, Alabama.Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and signs markets. We help our customers dig deeper and reach higher in more than 100 countries around the world.

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.