Technical Sales & Account Development Specialist

Abtech; New Hampshire; On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

A precision manufacturing company is seeking a Technical Sales & Account Development Specialist to manage customer relationships and support sales processes. The role involves nurturing prospects, collaborating with teams, and attending trade shows. Ideal candidates have at least 3 years of experience in sales or customer service, with strong technical aptitude and communication skills. This position offers competitive salary and benefits, with opportunities for professional growth.

Qualifications

• 3+ years of experience in inside sales or customer service, preferably in precision manufacturing.
• Strong technical aptitude in manufacturing processes.
• Excellent organizational and communication skills.

Responsibilities

• Nurture early-stage customer relationships to drive sales.
• Manage inbound customer inquiries and provide product guidance.
• Collaborate with internal teams to ensure smooth transitions.

Skills

Sales pipeline management

Customer relationship development

Technical understanding of manufacturing

Excellent communication

Emotional intelligence

Tools

CRM tools

Quoting software

Job description

Technical Sales & Account Development Specialist

Industry: Precision Manufacturing

About Us

At ABTech, we specialize in precision manufacturing; delivering high-quality, engineered components to industries that demand excellence. We're known not just for what we make, but how we work — with integrity, curiosity, and a commitment to continuous improvement. We believe great people make great companies, and we’re looking for someone who shares our values and vision.

The Role

We’re hiring a Technical Sales & Account Development Specialist to strengthen new relationships, manage inbound customer inquiries and support all stages of our customer engagement process. This is a critical role that bridges technical understanding, customer communication, and business development.

You’ll serve as the first point of contact for prospects, helping them choose the right product, preparing quotes, and guiding them through the sales process. It’s not cold calling or outside sales — it’s about turning interest into action and building relationships that last.

You’ll strengthen business sustainability by developing new prospects and leads into customers and long-term relationships. While the majority of your efforts occur at ABTech’s facility in Fitzwilliam; You’ll also travel (25%-50%) to attend trade shows and to visit customer’s facilities for introductions, follow-on meetings and customer service visits to support and strengthen these relationships.

What You’ll Do

• Nurture early-stage relationships and move them through the sales pipeline
• Nurture and support account development with pre-scheduled site visits, especially with key OEM prospects and customers.
• Identify opportunities for upselling, cross-selling, and account development
• Share customer feedback with internal stakeholders to support continuous improvement
• Attend trade shows: Help with booth setup and tear down, network and prospect for new opportunities, qualify and capture leads, demonstrate products, gather feedback and market intelligence.
• Collaborate with internal teams (engineering, marketing, production) to ensure smooth handoffs
• Respond to and manage inbound customer inquiries and leads
• Provide product guidance and help customers identify the right solutions
• Generate accurate and timely quotes based on customer requirements
• Maintain detailed records and communication in the CRM system

Who You Are

We're looking for more than a resume. The right person for this role will demonstrate:

• Cultural alignment — You connect with our company values and thrive in a team-first, purpose-driven environment
• Emotional intelligence — You communicate with empathy, listen well, and adapt your approach as needed
• Curiosity and open-mindedness — You're eager to learn and improve continuously
• Integrity and accountability — You own your work and do what’s right, even when it’s hard

You Should Also Bring

• 3+ years of experience in inside sales, applications, customer service, or sales support — ideally in precision manufacturing, engineering, or industrial settings
• A strong technical aptitude and interest in manufacturing processes or precision components
• Excellent communication and organizational skills
• Experience using CRM tools and quoting software (or willingness to learn)

What We Offer

• Competitive salary and benefits
• Opportunities for professional growth and skill development
• Work that makes a real impact in industries that demand precision and performance

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance