Technical Refresh Analyst

Kwaan Bear Technology; Maryland; On-site; USD 90,000 - 130,000; Full time

Job summary

Kwaan Bear Technology seeks a Technical Refresh Analyst to support DoD property book requirements. The role focuses on reviewing, developing, and testing procedures in alignment with DoD IT goals.

Responsibilities include audits, training, and leading process improvements; candidates must have a BA/BS, 5+ years of experience, and DoD 8750/8140 compliance. The position is onsite at Aberdeen Proving Ground and requires a Secret clearance.

Qualifications

• BA/BS degree required.
• Minimum of 5 years of relevant experience.
• DoD 8750 and 8140 compliant certifications.

Responsibilities

• Evaluate current IT hardware and identify systems requiring upgrades.
• Plan and execute end-user hardware refreshes with minimal disruption to operations.
• Collaborate with IT teams and vendors to ensure timely procurement and deployment of new systems.
• Conduct internal audits and review corrective action plans for compliance and efficiency.
• Train internal and external stakeholders on new technologies, procedures, and software applications.
• Negotiate and manage supplier agreements and service contracts.
• Maintain documentation of system changes and refresh activities.
• Lead and participate in process improvement initiatives.
• Coordinate workflow and material movement to meet program and customer delivery requirements.
• Ensure alignment with capital procurement processes and IT governance standards.

Skills

DoD infrastructure

Lifecycle management for IT assets

Audit compliance

Large-scale IT refresh

Documentation of configurations

End-user training

Education

BA/BS degree

Job description

Job Title: Technical Refresh Analyst Clearance Required: Secret
Location(s): Aberdeen Proving Ground (APG) (Onsite)
Education: BA/BS degree
Experience: Minimum of 5 years of relevant experience
Certifications: Must be DoD 8750 and 8140 compliant

Position Overview: Under general direction, the Technical Refresh Analyst is responsible for reviewing, developing, modifying, and testing procedures and systems requirements to support the management of property book requirements in alignment with DoD Enterprise infrastructure and IT project goals. This includes conducting audits, training users, negotiating service contracts, and leading process improvement initiatives.

Key Responsibilities:

• Evaluate current IT hardware and identify systems requiring upgrades.


• Plan and execute end-user hardware refreshes with minimal disruption to operations.


• Collaborate with IT teams and vendors to ensure timely procurement and deployment of new systems.


• Conduct internal audits and review corrective action plans for compliance and efficiency.


• Train internal and external stakeholders on new technologies, procedures, and software applications.


• Negotiate and manage supplier agreements and service contracts.


• Maintain documentation of system changes and refresh activities.


• Lead and participate in process improvement initiatives.


• Coordinate workflow and material movement to meet program and customer delivery requirements.


• Ensure alignment with capital procurement processes and IT governance standards.

Technical Skills and Knowledge:

• Strong understanding of DoD infrastructure and infostructure IT requirements.


• Familiarity with capital procurement and lifecycle management for IT assets.


• Knowledge of audit compliance and corrective action processes.


• Experience coordinating large-scale IT refresh or rollout projects.


• Proficient in documenting system configurations and transitions.


• Effective communication skills to train and support end users.

Kwaan Bear Technology (KBT), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. KBT is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KBT are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KBT will not tolerate discrimination or harassment based on any of these characteristics.