Technical Project Manager, ServiceNow & Jira Migration

iTech AG in

Arlington (VA)

On-site

USD 160,000 - 170,000

Full time

5 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

iTech AG seeks a Technical Project Manager to lead delivery and training for a federal ServiceNow implementation. You will coordinate the project team and client stakeholders across planning, configuration, migration, testing, go-live, and knowledge transfer.

The role covers ITSM, portfolio management, and migration of Jira and Confluence data, with potential expansion to additional modules. You will translate requirements into user stories, manage a backlog, and ensure successful go-lives while

Qualifications

10+ years of overall experience leading IT projects across disciplines.
Experience managing schedules, risks, stakeholder communications, requirements, testing, and delivery.
Ability to develop and deliver user training and guide operational knowledge transfer.
Ability to support Eastern Time core hours and travel to client facilities for scheduled project activities.
Ability to perform essential job duties and responsibilities, with or without reasonable accommodations.

Responsibilities

Lead kickoff, discovery workshops, sprint planning, demonstrations, UAT coordination, go-live preparation and handoff.
Maintain the work management plan, delivery schedule, staffing, risk/issue logs, decisions, and status reports.
Facilitate two-week sprints, manage backlog, translate requirements into user stories and acceptance criteria.
Coordinate weekly technical discussions and monthly progress reviews with client and contractor stakeholders; communicate status and escalations.
Coordinate ServiceNow ITSM and SPM implementation and Jira/Confluence migration, including validation and cutover planning.
Develop or coordinate training materials and deliver instructor-led training before go-live and advanced sessions thereafter.
Track deliverables and quality evidence; resolve issues within approved scope, hours, and security requirements.
Other duties as assigned