Technical Project Manager – Network Planning I

Tier4 Group; United States; Remote; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Brightspeed is seeking a Technical Project Manager for Circuit Design TTU (Test and Turn-Up). The role requires advanced technical, analytical, and managerial skills to solve complex problems and lead across Transport disciplines.

Responsibilities include leading service assurance, network reliability, and customer satisfaction; conducting high-level analysis; and guiding field operations, core and installation teams with expertise in SONET and DACS technologies.

Qualifikationen

• Extensive knowledge of Transport network services lifecycle and operations.
• Subject matter expert in SONET and Digital Access Cross-Connect (DACS).
• Familiarity with EMS, OSS, network inventory and provisioning.
• Ability to read Circuit Layer Records and complex schematics.
• Strong leadership, mentoring, and cross-functional collaboration.

Aufgaben

• Provide proactive technical leadership on service assurance, delivery, reliability, and customer satisfaction.
• Identify and analyze complex/transient issues in the Transport network.
• Design and produce technical bulletins, job aids, operational processes, and procedures.
• Troubleshoot hardware/software/database operations across Transport platforms (e.g., SONET, DAC).
• Interpret CLR and schematics to guide engineering and field teams.
• Direct personnel and contractors in Field Operations and Core/Customer Installation and Maintenance Centers.

Kenntnisse

Technical leadership

Complex problem solving

Bulletin writing

Circuit design knowledge

SONET

DACS

EMS/OSS familiarity

Schematics reading

Leadership & mentoring

Interpersonal communication

Jobbeschreibung

Description:

Technical Project Manager- Circuit Design TTU (Test and Turn-Up) requires a high degree of advanced technical, analytical, and managerial competencies to solve complex problems and issues and provide technical support to various Brightspeed organizations.
Employees in this position assume ownership and accountability in recognized Transport technical disciplines and provide technical leadership, guidance, and assistance to employees across departmental segments.
Duties and responsibilities include:

• Proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
• High level analysis and identification of unique, complex, or chronic issues in the Transport network
• Ability to design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
• In-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including, Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L.
• In-depth knowledge and understanding of how to interpret Circuit Layout Records (CLR) and schematics.
• High level understanding of electrical transport, to include, T3, T1 and DS0
• Technical direction of personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers

Qualifications

WHAT IT TAKES TO CATCH OUR EYE

• Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services, and systems
• Subject matter expert in SONET and Digital Access Cross-Connect (DACS) including lower-level applications and associated technologies and configurations
• Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
• Ability to read Circuit Layer Records and Complex Schematics/designs
• Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels
• Effective leadership skills, including demonstration of training and/or mentoring activities and subsequent positive impacts