Technical Project Manager, Institutional Services

nypl; New York (NY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

NYPL is seeking a Technical Project Manager to join the Institutional Services team, overseeing agile project delivery for digital access tools including library cards, educational services, and single sign-on. This role is hybrid, with three days in the NYC office, and is a four-year grant-funded temporary position.

The successful candidate will drive clarity, manage risks, and lead cross-functional teams through the full development lifecycle in a fast-paced environment.

Qualifications

• Solid experience in leading agile teams across the full lifecycle of product development.
• Oversee applications that support patrons’ access to digital library cards, educational services, and single sign-on.
• Proactive in identifying and mitigating risks and issues.

Responsibilities

• Lead end-to-end product development processes from inception through delivery.
• Develop communication and capacity plans, project timelines, and provide project status updates to department and cross-functional Library partners.
• Identify and mitigate project risks and issues.
• Lead all scrum ceremonies, with a focus on team process and enabling rapid product development.
• Oversee partner vendors or agencies that may be involved in project delivery.
• Support annual and quarterly roadmapping for the Institutional Services team.
• Own progress tracking of established goals, and proactively adjust processes and plans as needed.
• Other duties as assigned.

Skills

Agile methodologies

Scrum ceremonies

Project management

Job description

This is a temporary four year fixed term grant-funded role. This role is hybrid and requires working three days in the office in NYC.

Overview

NYPL Digital is responsible for the digital transformation of the Library, delivering robust core patron-facing services through digital platforms. This is a great opportunity to play a pivotal role in facilitating the next major step forward in enabling NYPL researchers around the world to find and access NYPL’s unique digital collection of materials.

We are seeking a Technical Project Manager to join the Institutional Services team, bringing solid experience in leading agile teams across the full lifecycle of product development. The primary function of this role will be to lead the project team responsible for building the applications that support patrons’ access to digital library cards, educational services, and single sign-on. A successful candidate will thrive working through ambiguity to drive clarity and consensus, and be proactive in identifying and mitigating risks and issues.

This is a four year, grant funded temporary position.

Some expectations for this role are that within:

1 month

this person will:

• Understand the functional structure and core mission of NYPL
• Understand the organization, roles, and culture within the Digital Team, stakeholder, and leadership groups
• Organize project documentation and artifacts; take ownership of scrum ceremonies, project deliverables, and build project plans

3 months

this person will:

• Gain an understanding of the institutional strategy and how the projects and deliverables contribute to institutional goals
• Establish strong, collaborative relationships between team members, stakeholders, and leadership
• Identify opportunities for process improvement and develop strategies to address them

6 months and beyond

this person will:

• Lead robust, aligned, high performing project teams
• Drive development and execution of sprint, quarterly and annual goals
• Take responsibility for overall delivery and management of all assigned projects

Responsibilities:

• Lead end-to-end product development processes from inception through delivery
• Develop communication and capacity plans, project timelines, and provide project status updates to department and cross-functional Library partners
• Identify and mitigate project risks and issues
• Lead all scrum ceremonies, with a focus on team process and enabling rapid product development
• Oversee partner vendors or agencies that may be involved in project delivery
• Support annual and quarterly roadmapping for the Institutional Services team
• Own progress tracking of established goals, and proactively adjust processes and plans as needed
• Other duties as assigned